Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Littmad
Verified Purchase:Yes
My original K-Supreme Plus failed to heat while under warranty. I contacted Keurig and within a week I received a brand new machine. Their customer service is the best I've ever seen.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rodger
Verified Purchase:Yes
I bought my Keurig Supreme at the beginning of the year and totally missed where it said do not use de-ionized water. 6 months down the line it started to tell me to descale. Tried it and while doing a rinse it ran out of water which fried the insides of the machine. I called Keurig and they stood by their promise to replace. What happened (as I sadly found out later) is that if you do not have some ions like Calcium in your water the scale and water level sensors inside the machine stop working, causing havoc to the electronics. Since then I have been using ordinary water from the kitchen faucet and actually the coffee tastes a lot better as well. I admire Keurig for standing by their replacement policy - I was so impressed that I bought another one as well - now I have one upstairs for my morning first cup and one in the kitchen!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sjc1
Verified Purchase:Yes
Exactly whet I expected from keurig great product and a perfect cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lin57EMT
Verified Purchase:Yes
My Keurig Supreme stopped working. Keurig never hesitated. I received a new one within 10 days, and didn’t even have to return the faulty one. Excellent service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Colorado_Don
Verified Purchase:Yes
I really like the ability of making single cups of coffee . I also like being able to chose the strength, temp & size, of the cup brewed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mac5
Verified Purchase:Yes
We got a replacement under warranty and love our K-Supreme coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tmill
Verified Purchase:Yes
I had a defective issue with my Keurig, I called the customer service department and after reviewing the steps I had taken to try to repair it, a replacement was sent to me immediately. I would definitely buy another Keurig. Things can go wrong with small appliances, but the handling of the problem was perfect.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RePeter
Verified Purchase:Yes
Easy fast service. Nice people. Best coffee brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com