Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3 out of 5
3
Three-Peat!
on November 16, 2023
Posted by: Shane Lee of Chicago
Verified Purchase:Yes
One-year warranty is accurate…. I’ve had three Keurig’s in three years due to malfunctioning. I bought a Ninja while my warranty claim was processing and I love it. Hopefully it will last beyond one year!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Easy replacement
on November 16, 2023
Posted by: Annie P
Verified Purchase:Yes
My Keurig Supreme plus died on me after 9 months use but after a phone call and providing some information along with a picture, a replacement was shipped quickly. I love this Keurig model
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Love my Keurig
on November 17, 2023
Posted by: MarionN
Verified Purchase:Yes
The coffee maker is amazing. I like to be able to change the temperature and strength. After descaling, the descaling would not turn off no matter what I did. Keurig sent a replacement in a timely manner so I didn't have to go without.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Product...Excellent service!!!
on November 18, 2023
Posted by: lovelight
Verified Purchase:Yes
Product is good. We had a problem, unknown reason. Handled quickly, easily
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great experience
on November 22, 2023
Posted by: jadcock27
Verified Purchase:Yes
Best customer service experience hands down. My keurig stop working and I was quickly sent a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Warranty review
on November 23, 2023
Posted by: AceD
Verified Purchase:Yes
Great service difficult to put all required info together because of lacking purchase receipt
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig is the best
on November 23, 2023
Posted by: Friendly
Verified Purchase:Yes
My Keurig suddenly died while I was descaling it. Keurig replaced it and my new Keurig is exactly like the one that they replaced. So happy with the Keurig company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
GREAT Warranty Service
on November 26, 2023
Posted by: Dr Bob
Verified Purchase:Yes
We love our Keurig - but were disappointed when it failed to restart after being "descaled". However, Keurig warranty team was right on top of it... and we had a new replacement in a few days. Just be mindful to watch the water level and make sure that the "refill" water reserve light is working. If it runs out the steam will trigger the system to shut off and not restart. There may be an easy fix... but it's easy to avoid if you watch the water level.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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