This is our third maker as we have had problems with the first two. They never asked really why, just the serial number and a picture and the replacement is on the way. Not why the failure but they totally stand behind there product. Thank you so much
This is a replacement coffee maker for one that destroyed itself when we were descaling it. We wanted the same machine since the first one was working great and making the best espresso possible.
I'm so glad we selected this machine after comparing several. We love the multiple cup size options. It also makes a perfect iced coffee. It's compact and looks great in my kitchen.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 6, 2024
We are so glad to hear that the K-Supreme Plus coffee maker brews the perfect hot or iced coffee. Thank you for sharing the love!
Have brought keurig coffee machine a year ago and my day always started with a cup of coffee. One day it stopped working for unknown reason and when contacted customer service they were kind enough to replace it with brand new machine at no cost which was delivered within 2 days. Thanks for the whole team.