I received this warranty replacement unit because the old one would not exist the descaling required notification even though I followed the instructions given in the product book and on the web. I will await until the new unit gets to the descaling cycle and see how it performs when I do the descaling process before I comment again.
I really enjoy the many features, sizes, temperature and brew strength of this new Keurig. I also like how it instantly brews when you first turn it on. No waiting! Now I need to try the “ over ice” feature.
Bought this for my mother and she loves it! We had to warranty replace it due to a malfunction about 11 months in, but the support team was amazing. Made the whole process as easy as possible.