Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Love this maker
on November 2, 2023
Posted by: FLcoffeedrinker
Verified Purchase:Yes
I love everything about this maker - the size is perfect, it lets me customize and the coffee is nice and hot.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee maker
on November 3, 2023
Posted by: Nugget50
Verified Purchase:Yes
Was really happy about way that Keurig took care of me. Thank you
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fantastic Customer Service
on November 6, 2023
Posted by: Littmad
Verified Purchase:Yes
My original K-Supreme Plus failed to heat while under warranty. I contacted Keurig and within a week I received a brand new machine. Their customer service is the best I've ever seen.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
PLEASE READ!!! Excellent service by Keurig
on November 6, 2023
Posted by: Rodger
Verified Purchase:Yes
I bought my Keurig Supreme at the beginning of the year and totally missed where it said do not use de-ionized water. 6 months down the line it started to tell me to descale. Tried it and while doing a rinse it ran out of water which fried the insides of the machine. I called Keurig and they stood by their promise to replace. What happened (as I sadly found out later) is that if you do not have some ions like Calcium in your water the scale and water level sensors inside the machine stop working, causing havoc to the electronics. Since then I have been using ordinary water from the kitchen faucet and actually the coffee tastes a lot better as well. I admire Keurig for standing by their replacement policy - I was so impressed that I bought another one as well - now I have one upstairs for my morning first cup and one in the kitchen!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee maker
on November 6, 2023
Posted by: Sjc1
Verified Purchase:Yes
Exactly whet I expected from keurig great product and a perfect cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Awesome resolution to a problem!
on November 6, 2023
Posted by: Lin57EMT
Verified Purchase:Yes
My Keurig Supreme stopped working. Keurig never hesitated. I received a new one within 10 days, and didn’t even have to return the faulty one. Excellent service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
EASE of USE@
on November 7, 2023
Posted by: Colorado_Don
Verified Purchase:Yes
I really like the ability of making single cups of coffee . I also like being able to chose the strength, temp & size, of the cup brewed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Features
on November 7, 2023
Posted by: Mac5
Verified Purchase:Yes
We got a replacement under warranty and love our K-Supreme coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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