New and improved! Our first Keurig "retired" after 7 years of daily use. The water reservoir is much easier to remove and refill and we like the added features of customizing personal preferences on strength and how hot we like our coffee.
Shuts off on its own during brew. Never finished a cup. Worked for first 2 weeks or so. Starting RMA.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 18, 2020
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Easy to set up with a variety of nice options. Blends well into our kitchen and other appliances. The only issue I have is this morning one of the Keurig pods ruptured all over the inside of the pot and inside of my cup. What a terrible start to my day!!
Bought this 2 weeks ago, first machine was defective and Keurig replaced it. 2nd machine brews coffee okay but there is problems brewing tea & cocoa. Machine clogs, stops and restarting makes cup overflow. May be sending this one back and get the tried & true Elite brewer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 18, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.