Wonderful new Keurig. The multiple punctures of the K cups does enhance the flavor of the cup of coffee or tea. I especially like the convenient handle on the water reservoir. It makes it so much easier to life the water reservoir when full.
I called about the "descale" light would not turn off after going thru the process. I called to ask how to reset and after going thru the reset, the light still would not turn off so they replaced it.
I made a decision to replace my Keurig of 10 years and I am very happy with my decision ! I love the the flexibility of having control of the temperature and strength of my coffee and I can brew ice coffee !! Great job Keurig !!
We bought this to replace our Keurig 2.0 425 red model, which we really loved. We were very disappointed it only lasted a few years. This new model is working well so far, and we hope it will continue to do so for many more years. It seems to be well-made, and the automatic on feature when the lid is raised is very nice. I was concerned the coffee might not be hot enough, but it is fine for both my husband and I. We like having the custom settings. As to flavor, most of our favorites taste pretty much the same, but we have noticed a small improvement in the flavor of certain ones, including Green Mountain’s Wild Mountain Blueberry. Overall, we would recommend!