Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great Coustomer Service- Great Company
on September 19, 2023
Posted by: starrb
Verified Purchase:Yes
My Keurig stopped working a few months after getting. I called and the coustomer service was the best. Honestly one of the best Companies I have ever seen. I will always buy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee machine
on September 19, 2023
Posted by: Anonymous
Verified Purchase:Yes
Great product! We have had several of these and have recommended this brand of coffee machine to family and friends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
This model has features like no other we have had
on September 19, 2023
Posted by: Good Turtle54
Verified Purchase:Yes
This is my 4th Keurig and I’ll always get this brand
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Warranty
on September 20, 2023
Posted by: Pw61
Verified Purchase:Yes
Our unit was replaced under warranty. Warranty service was exceptional and we like the unit. However, the new unit has had times where it does not work. Cycle power and remove / replace the water tank and it works.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on September 22, 2023
Posted by: JHMSC
Verified Purchase:Yes
Keurig honored their warranty and replaced my coffee maker within a few days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
It was a disaster
on September 22, 2023
Posted by: Ilene819
Verified Purchase:Yes
My first version of this model lasted about 10 months. I got a replacement in August that lasted less than a month. The next warranty replacement failed on the first day when it started smoking, indicated that water needed to be added when it was full, did not make the amount selected and filled the cup with grounds. We opted to replace this model with a different one and are keeping our fingers crossed that it lasts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great CoffeeMaker
on September 22, 2023
Posted by: Sunnyup
Verified Purchase:Yes
I love this style of Kuerig - it's compact and a perfect size for 1 or 2. Customer service has also been Fantastic for Keurig - anytime I've had an issue, they were right there helping me find a solution. Great product, Great Company
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Customer SERVICE
on September 23, 2023
Posted by: buenavista167
Verified Purchase:Yes
This transaction was for a replacement unit that lost power while in the “de-scale” process. Customer support and replacement support obviously in sync because the replacement unit arrived within a few days. A rarity in today’s market. Good Job!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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