Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Hot coffee in the morning
Verified Purchase:Yes
I bought this machine three month ago. The positives are that there are several settings for multiple users, brews very fast, and water tank is a great size. The negatives are the temperature of the coffee could brew a bit hotter.
My machine did stop working after three months but because it was under warranty
it was immediately replaced by Keurig. Hopefully, I will have no other problems.
My machine did stop working after three months but because it was under warranty
it was immediately replaced by Keurig. Hopefully, I will have no other problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Happy Customer Matt D
Verified Purchase:Yes
I descaled my Supreme Plus machine and it died. No lites, no power. They did trouble shoot with me to no avail. Without hesitation I was shipped a new one and it works perfectly. Thank you to a great company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GWKO
Verified Purchase:Yes
My Keurig K-Supreme Plus after about 9 months of brewing great became erratic and unpredictable, at times, maybe filling my cup with a couple tablespoons of brewed coffee. I descaled it, tried different pods but got the same result. I called the warranty department. They asked a few questions and after I took a few pics and supplied the S/N, a replacement was on its way to me. It arrived within 5 business days and is the exact same model and color and it works great. I am most impressed with the process Keurig has in place to keep me a satisfied customer. This is the 4th or 5th Keurig I've owned, and thanks to great customer service, I will continue to be a Keurig advocate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jimmy2144
Verified Purchase:Yes
Like the program feature! So simple to use.
a perfect cup of coffee every time.
a perfect cup of coffee every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Product Replacement
Verified Purchase:Yes
This process was absolutely simple. I contacted Keurig customer support and they emailed me directions to submit a replacement request: the serial number and a couple pics and it was done. The new machine was received, seriously, within 2 days!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JPI1
Verified Purchase:Yes
Incredible Customer Relations...Thank you...thank you...thank you. Overnight turnaround.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: customer many times
Verified Purchase:Yes
Love these coffeemakers, but they don't last very long.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lance gregory
Verified Purchase:Yes
Professional response and full satisfaction with my replacement unit. I don’t think my original unit ever worked correctly and this new one is great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com