Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
New features are good.
on December 21, 2020
Posted by: BobF
I have owned another brand of K-pod brewer for years, and have always been satisfied with my morning cup of Joe. However, when I saw the new Keurig Multistream brewer ad on TV, I though it might give me an even richer brew. Then I noticed that the water reservoir had a handle, and thought it might make the morning fill easier.
We've had the new brewer for about a week. The handle is a great feature, especially for two older people who have trouble gripping things. The top button controls are very easy to use, and since my wife and I like different strengths and cup sizes, the programming feature is nice. But I'm a little disappointed in the strength of the brew. It seems no different than my old Cuisineart brewer.
Overall though, we are pleased with the new Keurig.
We've had the new brewer for about a week. The handle is a great feature, especially for two older people who have trouble gripping things. The top button controls are very easy to use, and since my wife and I like different strengths and cup sizes, the programming feature is nice. But I'm a little disappointed in the strength of the brew. It seems no different than my old Cuisineart brewer.
Overall though, we are pleased with the new Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FraniE
Verified Purchase:Yes
Excellent revision of a great coffee machine ! My cup runneth over!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Let's start by saying that I really like the new look. It's more compact , simple and just better overall. The water reservoir has much easier access for refill and that's a big plus. You have your choice of 4, 6, 8, 10 or 12oz brew and as an added bonus you also have both a temperature adjustment (3 settings) and a strength of brew adjustment ( also 3 settings). Great job Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rich from Nevada
Verified Purchase:Yes
I’ve had a few different Keurigs over the years and this new one is by far the best yet, it brews stronger and hotter coffee than any other Keurig model and filling the reservoir is so much easier,
don’t hesitate to buy or even upgrade to this model
don’t hesitate to buy or even upgrade to this model
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: CanIs
Verified Purchase:Yes
Bought this brewer to replace my old B70 that was beginning to act up. The multistream technology does nothing much to improve the brew. Side by side comparison with the B70 yielded about the same flavor. The one-button brew-and-forget feature works well, and it's an improvement over old brewers. The preference buttons save time. However, after so many years of producing brewers, I can't understand why Keurig doesn't offer an option to save one's favorite cup/mug size: Push and hold a button, star brewing, and release the button when you've brewed the desired amount. Save that amount as a preference. The strength setting seems to just slow down the water flow through the K-cup. Brewing times will increase the stronger the setting is.
I've been cleaning the five exit needles this brewer has after each brew as I often see coffee grounds attached to them. Four needled are made out of metal, but the center needle is made out of either ceramic or plastic. It doesn't look very robust, and I expect it will break at some point. Maybe it's my imagination but the tip of the center needle already looks slightly bent after 2 weeks of use, leading me to believe it's actually made out of plastic.
Another miss is the drip tray. Its height is not adjustable like Nespresso brewers. This is why this brewer is getting 2 stars from me. When it brews, it makes a mess as coffee splatters all over the counter. You need to find something to raise your mug/cup close to the bottom of the pod holder.
If you like to use your own coffee, this brewer is not for you, yet. Any reusable K-cup holder you might have won't work with this brewer as it needs one with five holes on the cover. None are available in Amazon yet at the time of this writing. The only option is Keurig's new Universal Reusable Coffee Filter which is a complete disaster. I understand Keurig is in the business of selling K-cups, but there's no reason why a team of engineers can't design a reusable cup that doesn't leak. You will need to buy aftermarket paper filters or you'll end up with a significant amount of coffee grounds in your coffee. Then, make sure you elevate your cup up close to the bottom of the cup holder because this thing leaks. Water just pours out through the gap between the filter basket and the filter holder. I was able to minimize the leak by adding a very slim rubber gasket I got from one of my old aftermarket reusable cups. I put the gasket around the top of the filter basket. It's not perfect, but I least I don't get a brew that's half coffee and half hot water.
Finally, if you're looking for a brewer that can generate coffee "crema", buy a Nespresso. Unfortunately, Keurig brewers have never generated sufficient pressure to generate that coffee foam coffee aficionados often seek after.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Pottery Girl
Verified Purchase:Yes
This Keurig replaces an older model that we've had for a number of years and was beginning to show it's age - slow and fairly noisy. We love the increased richness in the taste with the extra piercing prongs. It's fast, quiet to a fault and so convenient with being able to customize our own personal preferences such as amount of coffee, the strength and the temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 3DWorks
Verified Purchase:Yes
I've had this coffee maker a few weeks now and I anticapated a stronger brew from the K-Supreme Plus, but I noticed no difference in strength. Much quieter than the old K model it replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Momof4Monkeys
Verified Purchase:Yes
Love the size, strength and temp options! You can program your perfect cup!
I would recommend this to a friend!
Written by a customer while visiting keurig.com