Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Robert21
Verified Purchase:Yes
Current machine stopped working after four months. Customer Service was great and supplied a replacement. Hopefully I will have better luck with this one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bjdp
Verified Purchase:Yes
Quick evaluation online of defective Keurig. Received the replacement in less than 2 weeks. Love my Keurig 😉
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JRHSr
Verified Purchase:Yes
Truly pleased with Keurig and their products and Customer Service!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: A100
Verified Purchase:Yes
This replacement is greatly appreciated. The service representative was very helpful and resolved the issue. Keurig is very reputable company and a pleasure to deal with, as always.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Erwinm
Verified Purchase:Yes
Bought one and 3 months later it died. Contacted Keurig and they immediately replaced it. New one works great. I only hope it holds up.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IM Rolf
Verified Purchase:Yes
This is my third Keurig and I love it because I don't have to wait for it to heat up.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steffanie
Verified Purchase:Yes
Fast friendly service, i keep having the same problem x2 when its time descale, the machine will not go out of descale mode. They replaced my unit two times without a problem,this time they said call when it's time and I will, but this is not my first model, i never had a problem prior to this model, I'm hoping problem solved with this unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Don W
Verified Purchase:Yes
I’ve always owned different models of Keurig machines, but this one finally makes a better tasting coffee. Machines in the past always tasted slightly watered down to me but not this one. I think it has something to do with the multiple needles. I like the stored user settings feature. It makes it easier in the morning for me. The only thing I don’t like about it is my standard size 16oz Thermos travel mug (7 1/8” tall) barely fits under it. I mean if it was literally a mm taller it would not fit at all. I have to put it in top first and push the bottom in. Other than that I recommend this model
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 18, 2023
Thank you for reviewing your K-Supreme Plus coffee maker Don. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com