Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: LisaMB
Verified Purchase:Yes
My old one stopped working because I used too much water in an attempt to clean it. But because it was still under warranty, Keurig sent me a new one with a new one-year warranty!
Great product and great customer service! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sandra 92
Verified Purchase:Yes
This Company has a phenomenal product and warranty. I I I have had 4 machines to date. I wanted to change to the latest each time. Never disappointed. They stand behind the product. I had the supreme Plus for a year and it had a problem. They replaced it with a newer model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pebb
Verified Purchase:Yes
Love my Keurig i would buy another one,me and my husband both drink different strength of coffee so this is perfect
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DB14
Verified Purchase:Yes
Keurig stands behind their product! Customer support is excellent!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Foodie1
Verified Purchase:Yes
The coffee maker is easy to use and makes a good cup of coffee at the right temperature and strength. However, this is the third machine I have purchased that has the same design flaw. I have white counter tops which show the coffee splatters each and every time a cup is made. If you have darker tops, you wouldn't notice it. I am surprised that this design/engineering flaw has not been corrected. I can continue to use this machine because my husband and enjoys his coffee from it. I am a tea drinker so I personally don't use the machine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Pk5259
Verified Purchase:Yes
I bought my Keurig about 8 months ago and used it everyday when it just wouldn’t work. I called the customer service number to ask about if there was something maybe I could do to reset or restart it. I was asked a couple questions and within 4-5 minutes of the call I was sent easy instructions on how to send my info online to receive a replacement. Only a couple on pictures and about 10 minutes of my time to send the information needed, and my brand new Keurig was on the way to me. I had my new one in less than a week!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tony G iii
Verified Purchase:Yes
Replaced a defective brewer with no questions asked-
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Davenak3
Verified Purchase:Yes
My K-Supreme+ coffee maker quit on me due to the descaling process I was following. Unfortunately this was the second time for this type of failure, with this coffee maker being a warranty replacement for my originally purchased coffee maker. I didn't have a receipt because I had sent it in in order to get the first warranty replacement unit. When I called and explained my situation to the Keurig Customer Rep., I was advised not to worry that they would still take care of me. I did e-mail the serial number pic and the picture with the failed coffee maker/note as required. I received a confirmation response within days, and received my replacement coffee maker within a week. It works great and next descaling exercise I am going to follow the instructions on YouTube, not the ones enclosed with my replacement unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com