Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
Worked great fir 4 months
on December 25, 2020
Posted by: FAS111
Worked great for 4 months. All of a sudden, it just shut off and will not turn on. Tried everything suggested on this site and YouTube. Nothing. The machine is dead.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
We're sorry to hear that your K-Supreme Plus coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: CoffeeLoverNYC
Verified Purchase:Yes
Bought the supreme plus keurig a few weeks ago and could not be happier! Love the settings to make it hotter, bad intensify the flavor of the pod. Also nice to have a big water reservoir. highly recommend- best of the keurig dive bought and I’ve had several over the years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: quit123
Verified Purchase:Yes
We will be receiving a third K-Supreme the first two quit only after a few days of receiving them.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
3
Brand new purchase
on December 25, 2020
Posted by: Naynay56
We just bought this in November and on Christmas morning the machine DOES NOT WORK ! So very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
We're sorry to hear that your K-Supreme Plus coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Didn’t think it could get better but it did!
on December 24, 2020
Posted by: DeeGee
Verified Purchase:Yes
This is my 3rd or 4th Keurig. This one is even better- immediate brewing without waiting for the water to heat, 5 instead of 1 needles to puncture top so better water flow and ability to customize strength and temp by family member.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Panda mall Jones
Verified Purchase:Yes
The best Machine every and great look and with a hug water reservoir . Extremely easy to use and puts out a cup of coffee lickety-split thank you Keurig !!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not working
on December 24, 2020
Posted by: Mcshytty
Bought this machine a couple of days ago and just turned it on today, it powered up for a minute and than shut down and will not turn back on. I have had issues with another model, so back to the old workhorse Keurig. Very disapointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: LoriAnne
Verified Purchase:Yes
One morning about a month ago, I was thinking how much I love my coffee in the morning especially not rushing my coffee during Covid. I decided to try the newest machine K-Supreme Plus, and it was the best decision I ever made!! I love that it heats up hotter, has a memory, turns on and off automatically, heats up the 2nd and 3rd cups for guests without a moment of waiting. Love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com