I bought this for the holidays, and on Christmas was excited about setting it up, however, there was no real "book" of instructions, and I am having trouble setting the options.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
Hi Joan, thank you for your review. For the full Use & Care Guide, please visit support.keurig.com. If you would like assistance by phone, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST
Warranty replacement not working like new purchase
on December 25, 2020
Posted by: JAYSOON
Verified Purchase:Yes
I think my warranty replacement is a refurbished unit. But I don't know that for sure. I bought upper end model in October and it decided to quit working the beginning of December. They did great and sent me a replacement but it certainly doesn't seem to perform as well. Takes 8-10 minutes to make a cup, has already asked for a descale and doesn't make a consistent size cup. Sometimes more or less than what is asked.
It looks great and is a nice set up but when we used it. It leaked water all over the counter it was coming out of the bottom of the maker.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
My husband purchased the supreme keurig plus i absolutely ❤️ The coffee maker the five stream mechanism procides a delicious balanced cup of coffee.i like the easy lit display to selwct size and easy brew button. I love keurig products and ive been a customer for years never disappointed es Thanks Keurig