Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
Love Keurig Coffee and the Warranty Replacement
on August 1, 2023
Posted by: Alexi
Verified Purchase:Yes
I'm a long time Kerig customer. When my old brewer failed, I upgraded to 2.0 and really loved it. But, after 3 months, when 'Descale' display started blinking, I did descaling with Keurig Descale solution per instructions. But, the brewer shut itself down completely towards the end of the process. This happened twice and both times Keurig sent me replacement right away. This time, I've also send back my brewer that failed during descale process for troubleshooting/investigation.
Overall I love Keurig coffee and it was a smooth replacement process overall. But, twice within a year has spooked me a bit. If the same happens during next descale, guess I need to shop out. If not for the failures and replacements, I would give 5* for the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Queen12
Verified Purchase:Yes
Keurig replaced my pot that failed prior to one year. keugid does stand behind their product and sent me a brand new replacement. I am very pleased with this company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anything1
Verified Purchase:Yes
After completing the requirements for the warranty, Keurig replaced the product very quickly. This is the third k-cup supreme I've had in three and a half years. It gets used about twelve times a day so I can't complain.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sandypoof
Verified Purchase:Yes
I love my coffeemaker! When I had a problem with it, I called and Keurig replaced it for me under the warranty!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nothappy101
Verified Purchase:Yes
This machine is doing the same thing. When it first starts there is water only coming out for the first ten seconds and a very loud noise. Then it will make the coffee. I have requested a different machine, which they have done nothing about. I have had several of these coffee makers in the pass and none of them have ever done this.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jsor
Verified Purchase:Yes
I was very impressed with the customer service rep I spoke to and the follow up service I received.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rondog32837
Verified Purchase:Yes
This coffee makes coffee that is too strong. I use Dark Magic because I llike it strong, but this coffee make makes too strong. This is a replacement for the first one so I am convinced it is because of the design.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kae coffee
Verified Purchase:Yes
Love coffee maker, but I think my hard water & I think that may be harder on it then usual, but they tell me to use tap water. I love it though & I love their customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com