Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Tony G iii
Verified Purchase:Yes
Replaced a defective brewer with no questions asked-
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Davenak3
Verified Purchase:Yes
My K-Supreme+ coffee maker quit on me due to the descaling process I was following. Unfortunately this was the second time for this type of failure, with this coffee maker being a warranty replacement for my originally purchased coffee maker. I didn't have a receipt because I had sent it in in order to get the first warranty replacement unit. When I called and explained my situation to the Keurig Customer Rep., I was advised not to worry that they would still take care of me. I did e-mail the serial number pic and the picture with the failed coffee maker/note as required. I received a confirmation response within days, and received my replacement coffee maker within a week. It works great and next descaling exercise I am going to follow the instructions on YouTube, not the ones enclosed with my replacement unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Warranty replacement service great-coffeemaker OK
on August 13, 2023
Posted by: ranger79
Verified Purchase:Yes
I bought the K-Supreme Plus in April. I was disappointed with it-slow to brew and coffee wasn't great. It stopped working in July. Customer service and the warranty return process were great. The new coffeemaker works fine...still a bit slow to brew but the coffee is good and strong.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Vinn
Verified Purchase:Yes
My third kurig I just love they make a great cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the versatility of this K-Supreme Plus!!
on August 15, 2023
Posted by: AMD418
Verified Purchase:Yes
I got my first one as a present.... loved it, but it died.... on my second replacement, but the features are awesome!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best customer service I have ever experienced
on August 15, 2023
Posted by: Boblet
Verified Purchase:Yes
Best customer service I have ever experienced got a replacement unit in just a few days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DCart
Verified Purchase:Yes
This was a replacement for the previous replacement of the original coffee maker. Love love love this Keurig! Has a really nice large water reservoir & has a great selection of sizes and Strength & temperature. Only problem that has happened with the 2 previous machines is that when I try to descale (using procedures in manual), the machine does not work afterwards. Keurig is a great company. They stand by their products and replaced the machines.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Paseo
Verified Purchase:Yes
When closing the machine head where the 5 holes puncture the top of the pod, the machine fails to adequately open all 5 holes. Therefore, the water coming out of a few tips doesn't enter the coffee chamber and runs across top of pod. This happens with my preferred coffee choice Don Pablo pods.. Any other pods with thinner paper to puncture is fine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com