Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Eric46
Verified Purchase:Yes
This was purchased as a Christmas Gift. From what I'm told the coffee maker is making great coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lou from MI
Verified Purchase:Yes
It shows descale all the time. It is much slower than other Keurigs I’ve had. There are coffee grounds in almost every cup.
Response from keurig.comBy Keurig, Consumer Care, January 6, 2021
Hi Lou, if you need assistance please call us at 866-901-2739 . We would love to resolve this issue for you.
Written by a customer while visiting keurig.com
Posted by: Mr Coffee drinker
Verified Purchase:Yes
There was good support and no hassle in getting my coffee maker replaced, what a good surprise
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not sure It works like it is supposed to....
on December 28, 2020
Posted by: Stipe05
Descale light won’t go off. Strength and Temperature settings don’t work (no water comes out when turned up to highest level). It still makes great coffee! It is only 2 months old!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Broke within 48 hours of opening
on December 28, 2020
Posted by: DianeH
This was a Christmas gift. We have had Keurigs so I did all the required set up rinses. It made FANTASTIC coffee ... for several hours. Next day, when turned on, it read “descale” (?!?) and only emitted 2 oz of water at any setting. Thankfully, my call to Keurig was met with understanding and after several attempts at tweaking, they are shipping me a replacement brewer. Wish me luck!
I really like this brewer and if the replacement works I’ll be VERY pleased. If not, we’ll, there’ll be a “caution” review from me.
I really like this brewer and if the replacement works I’ll be VERY pleased. If not, we’ll, there’ll be a “caution” review from me.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 6, 2021
We know how important your brew can be. Thanks for giving us a chance to turn your experience around.
Written by a customer while visiting keurig.com
Posted by: CFree
Verified Purchase:Yes
I upgraded to the multi-stream technology and I am so glad I did. I use less K-cups now (saves money) and still have strong tasting coffee! I live that this Keurig turns on when you open the top and turns off a few minutes after you finish making coffee. No need for auto in and off! Super quick heat up and great tasting coffee. I am super glad I upgraded.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: peteck
Verified Purchase:Yes
I admit that I was a little apprehensive buying this unit be cause of the fact that it did not have an auto on or clock. However Keurig has stepped it up as soon as the top is lifted the unit turns on and within second of installing a pod coffee is dripping, the preprogramed buttons are a nice added feature. Bottom line I am very happy with this unit, they have exceeded my expectations, WELL DONE KEURIG. (It makes a great HOT cup of coffee as well)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: EANG7528
Verified Purchase:Yes
Our first K-Supreme Plus Coffee Maker failed after brewing 10 cups of coffee. It would no longer would power up. Called Keurig and they immediately sent a replacement unit out which was and is very appreciated.
BTW - The taste of the coffee produced with this coffee maker is very good. Much better than any other K-Cup coffee makers that I have used in the past.
Would have been 5 Stars if the first unit did not fail
BTW - The taste of the coffee produced with this coffee maker is very good. Much better than any other K-Cup coffee makers that I have used in the past.
Would have been 5 Stars if the first unit did not fail
I would recommend this to a friend!
Written by a customer while visiting keurig.com