Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Tam1
Verified Purchase:Yes
Worked right out of the box, just like the previous one which you replaced under extended warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Volcano
Verified Purchase:Yes
This was a warranty replacement for a Keurig replacement that broke down after only 2 months. Hopefully, this upgreated model will be better than the first replacement. Once the hassle of pictures and paper work and phone calls was accepted I received the warranty replacement within a week.
Written by a customer while visiting keurig.com
Posted by: Shafd
Verified Purchase:Yes
This was a Xmas present to replace a Keurig we already had. Just love this new appliance. It has so many convenient features, ie. making ice coffee, setting auto brews for family members, enough water for up to 8 cups, and descale mode. We were so surprised when the auto got jammed. Lucky for us, your customer service rep was so helpful and after some troubleshooting confirmed it was defective and immediately started the process of sending us a new one. It was delivered within days. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Disappointed person
Verified Purchase:Yes
I've had 3 Supreme plus and they all quit working after descale and the descale procedure didn't work as described.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
DOES NOT WORK FOR OVER 20 YEARS I HAVE HAD KURIG
on July 17, 2023
Posted by: WALLY THIS IS MY NAME
Verified Purchase:Yes
THE UNIT WAS SENTTO ME AS A REPLACEMENT AND HAS NOT WORKED SINCE DAY ONE AND I AM NOT GETTING HELP TO REPLACE IT ,
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Easy rider
Verified Purchase:Yes
I bought this coffee maker but it seams to break down after 6 months the coil over heat and it shuts down and I had my replace twice so far I hope this one last longer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ElleRenee
Verified Purchase:Yes
I am now on my third coffee machine in 15 months. After 8 months, the first machine continued to say “add water” when the pitcher was full, so Keurig sent replacement. The 2nd machine simply wouldn’t turn on after 6 months, so Keurig sent another replacement. Seems like both issues are very common among users online. We use the recommended water, approved K cups, descale as advised, and only brew 1-2 cups per day. It’s an amazing coffee pot when it is working, but I can’t recommend a coffee pot when we are on machines #3 in 15 months with minimal use. Keurig Quality Assurance needs to issue a recall and address these common issues with pitcher and heating sensor sensitivity.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Plus provides the best tasting coffee.
on July 18, 2023
Posted by: Biff baby
Verified Purchase:Yes
We have purchased 6 Keurig coffee makers because we enjoy the taste and convenience. We've had them at both our desk at work, at home and at our second home. We decided to upgrade to the multi stream technology which is superior.
I would recommend this to a friend!
Written by a customer while visiting keurig.com