Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
When it works
on June 12, 2021
Posted by: Anonymous
We purchased the Keurig Supreme Plus a few months ago and when it was time to descale we did that no problem, however, once we completed the process the power would no longer come on! We tried everything
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: SalemSue
Verified Purchase:Yes
Really like the temperature adjustment, along with choosing strength of brew. It's quiet, fast and space saving. We're enjoying using this newer model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Universal Cup Filter
on June 16, 2021
Posted by: Jack987
Poorly designed cup holder. If you choose to use your own ground coffee, the "universal" cup holder does not snap in place. With multi-stream technology, the needles must line up. The universal cup has a sloppy fit and you must remove the existing cup holder first, unlike previous Keurig coffee makers. A simple redesign of the cup lid is all that is required. Good luck!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 18, 2021
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Took the Plunge
on June 16, 2021
Posted by: Buzzer T
I finally put my old Mr Coffee away. I Purchase a K-Supreme and all of a sudden coffee got to taste real good. The K -Supreme is just what I was hopeing for in a Keurig..Stronger, Hotter and more ounce availability. I like strong coffee and the dark roast pods fit the bill. Best coffee ever and fast to.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Extremely Slow Brewing
on June 16, 2021
Posted by: TwinsMom1
I thought it was brewing extremely slow, so I timed it, and it takes 2 minutes and 55 seconds to brew a 12 oz. cup of coffee, 2 min, 20 sec for an 8 oz cup, and 2 min, 45 sec for a 10 oz. I called Keurig and they said these times are correct. Does anyone else think this is a slow brewer?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 18, 2021
Thank you for your review and feedback. The K-Supreme Plus coffee maker will start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and if the strong brew was selected. If you ever need any assistance, please reach out to our Consumer Care team at 866-901-2739!
Written by a customer while visiting keurig.com
Posted by: Mommafic
Verified Purchase:Yes
Awesome model! Love the new features & settings Keurig added!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pat1010
Verified Purchase:Yes
We are loving it makes great coffee, very easy to change settings and get what you want.
Great power saving feature. All and all very happy with the new coffee maker.
Great power saving feature. All and all very happy with the new coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: kellyo3097
Verified Purchase:Yes
Nice coffee pot, we like the convenience of programming the individual user selection.
I would recommend this to a friend!
Written by a customer while visiting keurig.com