Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: ElleRenee
Verified Purchase:Yes
I am now on my third coffee machine in 15 months. After 8 months, the first machine continued to say “add water” when the pitcher was full, so Keurig sent replacement. The 2nd machine simply wouldn’t turn on after 6 months, so Keurig sent another replacement. Seems like both issues are very common among users online. We use the recommended water, approved K cups, descale as advised, and only brew 1-2 cups per day. It’s an amazing coffee pot when it is working, but I can’t recommend a coffee pot when we are on machines #3 in 15 months with minimal use. Keurig Quality Assurance needs to issue a recall and address these common issues with pitcher and heating sensor sensitivity.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Plus provides the best tasting coffee.
on July 18, 2023
Posted by: Biff baby
Verified Purchase:Yes
We have purchased 6 Keurig coffee makers because we enjoy the taste and convenience. We've had them at both our desk at work, at home and at our second home. We decided to upgrade to the multi stream technology which is superior.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Glitergirl
Verified Purchase:Yes
Ease of use, delicious coffee great features like selecting one button for each user. Very easy to descale
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 77Joy
Verified Purchase:Yes
I was having trouble with my Keurig and spent a couple days talking with customer service and watching videos. Finally Keurig customer service decided to replace mine. They were very courteous and helpful. The replacement Keurig came really fast and works great. I am enjoying my coffee again. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LoriCav44
Verified Purchase:Yes
I have had two Keurig Supreme coffee makers and I love them until they stop working which has happened both times after performing a descaling. While Keurig replaced it once (was still within 1 year warranty), I will not purchase another one when this one dies.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DomKat
Verified Purchase:Yes
We moved halfway across the country. We eagerly plugged in our new 6 months ago Keurig for our first morning brew in our new home only to find the machine no longer worked no matter what we did. The folks at Keurig worked well with us and aside from some nitpick things they wanted us to do (hence 4 not 5 stars), we got the replacement within two weeks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MK at AZ
Verified Purchase:Yes
My K-Suprene Plus just stopped one morning. Sent Keurig the information they needed and a few days later got a new brewer. Great customer service! Wish every company could function like this!! A newly created advocate !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vaqueiro
Verified Purchase:Yes
Fast, excellent, easy service. Got to speak with a person right away
I would recommend this to a friend!
Written by a customer while visiting keurig.com