Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Quit working in less than a year
on January 3, 2021
Posted by: Anonymous
I bought this coffee maker 7 to 8 months ago. After 4 months the descale light came on. Cleaned the coffee maker with keurig brand cleaner 3 times and the light stays. (long process for cleaning and rinse.) Gave up on descaling and lived with the light on. Today went to use the coffee pot inserted coffee pressed brew and the light went out, no buttons work, no brew process. Disappointed second keurig that quit in a year or less.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Tommye
Verified Purchase:Yes
We are very happy with this now that we have the water hot also like the extra holes for k kup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Solid machine. Good coffee. I like the large water reservoir. Also like the presets
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Lots of splattering!
on January 3, 2021
Posted by: DL27
This coffee maker has some positive advantages over my former coffee maker, the K-Elite. Most notably is the water can be dialed up to a hotter temperature and the coffee can be made stronger due to the multiple piercings into the k-cup. The drawback for me is that the multiple piercings into the k-cup causes coffee droppings to splatter outside of a cup, even a tall cup. This is a design flaw. I can’t imagine that this problem didn’t exist in the testing phase. Other options missing are the clock and timer. I will keep my K-Elite because of the last two options and it doesn’t splatter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Neenee64
Verified Purchase:Yes
I bought this coffee maker in October 2020 to replace my old one. Looks nice, easy to refill water, many choices to choose how many ounces. Problem is the amount of coffee grains you get in your cup. I called customer service.. they sent me a new one..so I will say great customer service. But I still have the same issue with the new one. I am a tea drinker so every time my husband has a cup of coffee I have to run it twice to clear out the grains. And when he has a cup of coffee it is full of grains.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It’s a beautifully sleek design. It’s so quiet as well. Wow!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Should have listened poor reviews
on January 3, 2021
Posted by: lsue150
Should have listened to other poor reviews. Purchased three months ago and worked until today. Coffee maker will not power back up.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 7, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
5
Buena calidad
on January 2, 2021
Posted by: LeydiD15
La compre hace un mes atras y es el electrodoméstico que mas se usa en mi casa. Lo unico malo es que le acabo de descubrir una grieta por donde se agarra (el mango) y esta botando gotas de agua
por ella. Pero si me encanta el savor del cafe y que calienta bien y rapido.
por ella. Pero si me encanta el savor del cafe y que calienta bien y rapido.
I would recommend this to a friend!
Written by a customer while visiting keurig.com