Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Kumkum
Verified Purchase:Yes
I love the Keurig plus supreme. Wish the coffee was hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Holly Ann
Verified Purchase:Yes
Loving it so far. It brews it slow but it comes out tasting great. Our Keurig 2.0, I could use the k cup twice to make a large cup of coffee. This one you cannot do that. The first brew uses all of the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ivyh
Verified Purchase:Yes
So far every cup has been great! My family loves it too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Supreme Plus and Minus
on January 16, 2021
Posted by: mommajlp
Recently upgraded our Keurig to the Supreme Plus. The machine looks great, takes up less space on the counter, heats up water quicker and has 3 individual settings. All around an improvement, however, it spatters coffee spots onto the counter which needs to be cleaned with every cup brewed. If not for this issue I would rate this brewer 5 stars.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SNRL
Verified Purchase:Yes
I bought one about a few months ago, it developed problems. Called Keurig and they sent me a new Keurig K-Supreme. On 1/14/2021 the Pot did not operate at all. Called and checked everything including the outlet, nothing worked. I threw the unit out and bought
a different coffee macker
a different coffee macker
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2021
We understand your frustrations and are sorry to hear you threw away your coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Written by a customer while visiting keurig.com
Customer Rating
5
Love this Keurig’s new sleek design and features!
on January 15, 2021
Posted by: Bets61
Verified Purchase:Yes
Bought this and had an issue with it but Keurig quickly came to the rescue and sent me a new one with no hassles. Great customer service and love the new sleek design and temperature/ strength settings which can be personalized!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I have to admit that I was skeptical about the multistream technology maker being any different than my older Keurig I was replacing but from the very first cup I was hooked. It really is a night and day difference. I drink an average of 5 cups per day (please don't judge me) and my bedtime cup is as delish as my breakfast cup. And the temperature setting is a God send, sometimes I have plenty of time to savor a cup but other times I have to slam one in a hurry. I absolutely love this product and recommend it 100 percent
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best Keurig single serve to date!
on January 15, 2021
Posted by: SteveK1
I have owned a Keurig for many years. My latest model was the K-Elite programmable single serve coffee maker, which works very well and I very much enjoy using. My wife decided to get me the Keurig K-Supreme Plus with multi-stream for a gift for me. I was very surprised my wife purchased this for me, as my K-Elite works just fine with no issues and makes a very good cup of coffee.
Anyway, I decided to try this new model out, test it and see how it stacks up to my K-Elite. I have to say I'm quite impressed.
First, the build quality is the best I have seen on a keurig coffee maker. The K-Supreme plus has a very robust housing and access handle for the k-cup compartment. It feels very smooth and solid, something I have not seen for some time from Keurig. It also does not open the same way that most Keurig models have done over the past several years. It opens similar to the original mini k-cup model (one of the first k-cup coffee makers build over 10 years ago) which the top section of the k-cup compartment opens and the bottom is stationary. This is a great design, as it reduces the amount of moving parts, gives the build a very solid feel and helps with keeping the compartment simple and easy to clean. I also love the reservoir much more than the K-Elite model. The K-Supreme plus reservoir has a very nice handle that is moulded into the reservoir side. Its a great improvement that feels perfect in the hands and makes removal of the reservoir super easy for filling and cleaning. As with most Keurig models, there is an included water filter as well. The reservoir cover is also better and easier to remove as well. Also like most models, there is the removable drip tray for large to-go cups or tumbles and the usual removable k-cup holder that can be cleaned after each use.
Now how does it work. The display and button arrangement is nicely laid out, and very easy to understand, although I still read the instruction manual which clarified any questions. I noticed there is no clock and/or timer for presetting a brew time. For me (and for many Keurig users) this is not an issue, as all the Keurig single serve only coffee makers work quickly in making a cup of coffee and do not have a hot base for keeping coffee warm. So for most coffee drinkers like me, the timer is a feature not needed. What this model does have is a configuration preset option for different coffee drinkers. This allows up to three (3) people to have there own preset adjustments (Brew strength and temperature) to suit their taste. For me, I find the default settings to be just fine for my taste, so that is what I use. This model also has the new multi-stream technology, which is to help with extracting more coffee flavor, caffeine, etc... from the grains within the K-cup. So the first thing you will notice different with this model is the five (5) water injection needles, that are in the top of the k-cup compartment. So the question is, Does it really work? Oh yeah, it does!
Anyway, I decided to try this new model out, test it and see how it stacks up to my K-Elite. I have to say I'm quite impressed.
First, the build quality is the best I have seen on a keurig coffee maker. The K-Supreme plus has a very robust housing and access handle for the k-cup compartment. It feels very smooth and solid, something I have not seen for some time from Keurig. It also does not open the same way that most Keurig models have done over the past several years. It opens similar to the original mini k-cup model (one of the first k-cup coffee makers build over 10 years ago) which the top section of the k-cup compartment opens and the bottom is stationary. This is a great design, as it reduces the amount of moving parts, gives the build a very solid feel and helps with keeping the compartment simple and easy to clean. I also love the reservoir much more than the K-Elite model. The K-Supreme plus reservoir has a very nice handle that is moulded into the reservoir side. Its a great improvement that feels perfect in the hands and makes removal of the reservoir super easy for filling and cleaning. As with most Keurig models, there is an included water filter as well. The reservoir cover is also better and easier to remove as well. Also like most models, there is the removable drip tray for large to-go cups or tumbles and the usual removable k-cup holder that can be cleaned after each use.
Now how does it work. The display and button arrangement is nicely laid out, and very easy to understand, although I still read the instruction manual which clarified any questions. I noticed there is no clock and/or timer for presetting a brew time. For me (and for many Keurig users) this is not an issue, as all the Keurig single serve only coffee makers work quickly in making a cup of coffee and do not have a hot base for keeping coffee warm. So for most coffee drinkers like me, the timer is a feature not needed. What this model does have is a configuration preset option for different coffee drinkers. This allows up to three (3) people to have there own preset adjustments (Brew strength and temperature) to suit their taste. For me, I find the default settings to be just fine for my taste, so that is what I use. This model also has the new multi-stream technology, which is to help with extracting more coffee flavor, caffeine, etc... from the grains within the K-cup. So the first thing you will notice different with this model is the five (5) water injection needles, that are in the top of the k-cup compartment. So the question is, Does it really work? Oh yeah, it does!
This is were it all comes down too. How well does it make a cup of coffee. I have to say, as much as I love my K-Elite and feel it does a very good job at making a good cup of coffee, the new K-Supreme Plus with multi-stream technology is a huge improvement. When you first power this unit on, it is completely silent. There is no heating up sounds and you do not have to wait a few minutes before you begin to brew a cup of coffee. Just turn it on, place your favourite K-cup in, close the top, make your cup size and preference selections and hit the brew button. That's it. The brew process starts immediately and is extremely quite. No pump sounds, no heating sounds, just the sound of the water going thru the K-cup and the coffee pouring into your cup or mug.
As for taste, when using my K-Elite coffee maker I would use the "strong" brew feature with a 6 oz cup every time. That gave me the taste I prefer, as I also add milk and creamer to my coffee but do not want the coffee flavor to become lost.
With the new K-Supreme Plus, the multi-stream technology works so well that I get better and stronger flavor from the default settings (the lowest strength and temp settings) and a eight (8) oz cup setting, than with any Keurig coffee make I have ever used. You will also notice the brew time to be slightly longer than previous models, (only by 15-30 seconds depending on strength settings) which really does not matter since there is no preheat time needed between brews. Clean-up is the same as all keurig models, simple and easy.
I'm absolutely love this new Keurig K-Supreme Plus! I feel that Keurig has done a great job in addressing any weak points and needed improvements of previous models. The K-Supreme Plus, tics all the boxes and in my opinion is the best single serve maker available. I would highly recommend this model.
Enjoy!
Steve K.
As for taste, when using my K-Elite coffee maker I would use the "strong" brew feature with a 6 oz cup every time. That gave me the taste I prefer, as I also add milk and creamer to my coffee but do not want the coffee flavor to become lost.
With the new K-Supreme Plus, the multi-stream technology works so well that I get better and stronger flavor from the default settings (the lowest strength and temp settings) and a eight (8) oz cup setting, than with any Keurig coffee make I have ever used. You will also notice the brew time to be slightly longer than previous models, (only by 15-30 seconds depending on strength settings) which really does not matter since there is no preheat time needed between brews. Clean-up is the same as all keurig models, simple and easy.
I'm absolutely love this new Keurig K-Supreme Plus! I feel that Keurig has done a great job in addressing any weak points and needed improvements of previous models. The K-Supreme Plus, tics all the boxes and in my opinion is the best single serve maker available. I would highly recommend this model.
Enjoy!
Steve K.
I would recommend this to a friend!
Written by a customer while visiting keurig.com