Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Great guy
Verified Purchase:Yes
This is number two. Number one had a bad control board Keurig was quick to replace it.
It’s nice to see a company stand behind their
products.
It’s nice to see a company stand behind their
products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jackie 48
Verified Purchase:Yes
My old Keurig died. Saw this newer design and fell in love. Makes great coffee and love the newer features for coffee strength and programming three different users. Good job Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Didn't even get to use!
on January 18, 2021
Posted by: Rach2
I was very excited to get this machine with the new multistream technology. I opened the box, followed all directions, and started the machine. It turned on, the screen said it was brewing, and then turned off. It smelled like burning plastic and would not turn back on no matter what I did. I have now read MANY reviews that are similar to mine and that many of these machines are defective upon purchase. I am very disappointed and will not be buying another.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TeriJ
Verified Purchase:Yes
This newer, K-Supreme Plus coffee maker is even easier for me to use. The five prong method to pierce the pods makes for an even tastier cup of coffee. The only thing I found that I needed to do, however, is to gently press the Pods into the cup before closing the lid.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Godsgirl1
Verified Purchase:Yes
Perfect cup of coffee! I’ve owned a Keurig coffee maker since thy came out and this is my favorite!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Debwade
Verified Purchase:Yes
Had a issue with my keurig machine They were very helpful and friendly and fix the problem very fast highly recommend
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Marital harmony
on January 17, 2021
Posted by: Paula57
We have been ardent supporters of Keurig single serve almost since their inception. This is our favorite part by far. What we love- The ability to choose our regular settings and save them as a favorite. Being able to alter the strength is great when someone likes the weaker coffee and someone else prefers bold or you are using different K cup brands.With temperature control the coffee stays hot while you linger over breakfast in the morning. That was always a complaint of ours with previous Keurig units. The two minor (for us) issues include - it’s noisy and even with mugs I can’t keep from getting some splatters onto the counter around the cup. Just be aware. Also on max strength and max temp. it takes longer to brew than we are used to. There is no reservoir in the pot so the water heats on demand thus the temp and strength alters the time. No biggie in our life- just start the coffee before the toast! None of these quirks would deter us from buying this model again. Can’t comment on longevity but that’s never been an issue with our Keurigs. Customer service is great- pleasant and educated about the products. Oh, also how nice to have a removable reservoir with a HANDLE!! So much easier to fill and clean and 48 oz? allows more than 3-4 cups at a time without a refill.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on January 16, 2021
Posted by: Groundhog
Worked for one week. Won’t power on. Not quality like our other Kerrigan. No replacement available until February. Was supposed to come today
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 20, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com