Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Tray Woronicz
Verified Purchase:Yes
This is a replacement coffee maker that was sent because when descaling the original it malfunctioned and blew out. Now the replacement is working but the coffee tastes bitter. I am using all the same water and pods that i used in the old one. Keurig had me descale the new one but the coffee still tastes bitter.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Marmite
Verified Purchase:Yes
I called when my Keurig coffee maker quit working. You replaced at right away. I am grateful to have my Keurig again!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Debbieg
Verified Purchase:Yes
My husband and I are very disappointed. The replacement K-supreme Plus must be a refurbished one or something. The taste was so horrible after doing the water runs. The taste of plastic was overwhelming in the coffee.
We tested against the single serve and are using that one which makes coffee just fine.
We tested against the single serve and are using that one which makes coffee just fine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: RichardT54
Verified Purchase:Yes
I had a Supreme Plus and it started acting up. I called Keurig and they immediately sent me a new one. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Hope this one lasts longer than the last Keurig!
on May 24, 2023
Posted by: Mrs Tieche
Verified Purchase:Yes
I was given my first K-Supreme Plus as a gift after my Keurig coffee maker died of old age. That coffee maker lasted a little less than two years. I replaced that one with this new one and hope it’s lifespan is longer than 2 years.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 25, 2023
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: nickname john
Verified Purchase:Yes
My K-Supreme Plus failed less than 1 year after getting it. Keurig covered it under warranty without any issues, They sent a return label for the old one and shipped the new one quickly. I am hoping the new one lasts longer!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: lichtgardener
Verified Purchase:Yes
I had trouble with volume on my 7 months old Supreme Plus. Keurig very gracious replaced my machine
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Samba
Verified Purchase:Yes
Purchased a K-Supreme Smart. Had it less than 2 weeks, and had some difficulty making it work properly. Called Keurig
and had the best service. After working with me and the coffee machine, they told me they were going to send me another Keurig.
and had the best service. After working with me and the coffee machine, they told me they were going to send me another Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com