Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Cafecito Queen
Verified Purchase:Yes
The temperature control settings in my brewer stopped working. A very patient representative walked me through troubleshooting and determined I’d need a replacement. My warranty had expired three months prior. Regardless, the rep processed the replacement and within days I received a completely new brewer!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pleasetoo
Verified Purchase:Yes
Had a minor problem with our K-Supreme and the excellent staff sent me the part as I requested. After that didn't work they sent us a brand new unit! Nice to see a company that still cares!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee deprived again
Verified Purchase:Yes
Bought my original machine and loved it, while it lasted. It died while descaling. Easy enough to get a replacement machine although it took several weeks to arrive. Then less than a year later that machine died while descaling. NOT easy to get a replacement. Took almost a month and they tried to make it sound like I was descaling wrong even though I followed their directions exactly. There's obviously an issue with the machine that they won't own.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Vbann
Verified Purchase:Yes
This machine has an odd smell when brewing, and that smell is transfered to the beverage. I've tried teas, several different k cups and they all taste terrible. This is the second unit. The first smelled bad too, and stopped working after 2 months. I'm so disappointed. Our other Keurig, a K Supreme Plus is awesome.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dennis100
Verified Purchase:Yes
I've had a couple of different models, I feel this is far better. I like how you can change temp and strength.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: The Ferreiras
Verified Purchase:Yes
Unfortunately my machine failed after a few months of service. When I called Keurig, they sent a replacement, which arrived 3 days after my initial call. Grateful for their service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sko44
Verified Purchase:Yes
I like being able to make my cup of coffee hotter and stronger. The Supreme Plus brews my coffee in a short time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: junebug1951
Verified Purchase:Yes
K Supreme is easy to use and brews great coffee using my fresh organic coffee beans is My K-Cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com