Love the taste of the coffee with the multitude inlets to the pod. Just wish it was designed for a travel mug. Not having an automatic on time turns out to not be an issue because it heats & brews very quickly.
We love the newest model!! The additional holes added to get all the flavor out are a wonderful addition to an already excellent product. Full disclosure, we did have a little trouble with our first one. We completely enjoyed it for almost two months and then after we descaled it, it stopped working. We called Customer Support and a very nice representative walked us through a few things to try to get it going again, but nothing worked. So she asked us to send her a scan of our receipt & they would get a replacement out as soon as they could. That was the longest week of our lives!! We had no idea just how dependent we had become on our K-cups. We’ve had Keurig’s in our lives for more than 20 years, and even though the one we replaced was still working great when we bought its replacement, we no longer had it. After all, we never had a problem with a single machine we owned in 20 + years, so we were confident we never would. The new one has been working hard for us every single day since it arrived, and I hope we never have to do without one again. We are both still alive, & still married, but it was touch & go there for a bit....Get one!! You won’t be sorry!
I have purchased several Keurigs in the past and saw the Supreme Plus advertised . We purchased it and we are very pleased with its performance. The coffee is hot and at a strength I like. I would wholeheartedly endorse this coffee maker
Received as a Christmas gift and I was so excited to try it due to the multi stream system. See, Ive lost sense of taste (Covid) and needed my coffee to be stronger. However was disappointed to find out that multiple times it will stop in the middle of a brew cycle and only brew about 1-2 ounces then shuts off. In the 3 weeks I have been using it this has happened about 15 times. Not sure how to feel, I may just get the old one out unless this can be remedied.
I love the features of the K Supreme Plus. So much so I bought a new one after the first one I had for about 6 months shut off mid brew and wouldnt turn back on. This morning, less than two months of one cup per day brewing, the second K Supreme Plus died. I assume that there is a major flaw in the circut board or with an interal thermal fuse of some sort.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!