Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Terrible
on January 25, 2021
Posted by: Wave99
Purchased 3 months ago machine has had me descale twice (which HOW?) each time I've used the proper descaling solution no vinegar short cuts, and i still get a 2 oz cup of coffee that is supposed to be 12 oz. it will brew properly with out a pod but is a terrible machine overall.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 28, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
The best Keurig yet
on January 25, 2021
Posted by: Michael Y
I have owned Keurig’s for 10 years and this one is their best yet. It brews a great cup of coffee every time. The individualized settings make it easy and quick to brew different sizes, strengths and temperatures. When I heard it didn’t have a clock I was concerned but there is no need for one. It comes on instantly and shuts off itself when not used for several minutes. The handle makes filling the water reservoir easy. And the instructions on when it needs to be descaling are easy as well. Bravo, Keurig!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 24, 2021
Hi Michael, thank you so much for your review. We are glad you are enjoying your K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Posted by: Animation
Verified Purchase:Yes
I like the compact/sleek design. The water reservoir isn't bolted to the keurig like the previous version, which makes me a little nervous. I also enjoy the option to change coffee strength. I have not used the ice coffee option yet, but look forward to it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jersey gal
Verified Purchase:Yes
We always had a keurig and decided to get a new one. Just love this model. My coffee or any beverage is much hotter and stronger if I like. We like the water resevoir off to the back. Takes up less room and it easy to fill.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Bad Quality, Disappointed In Keurig.
on January 24, 2021
Posted by: BergenGirl4
I bought one of these back in November and after using it for only two (2) weeks it just died and stopped working. I replaced my original Keurig that I had for 12 years and this one was made so much more cheaply. I was greatly disappointed and regret having gotten rid of my older model that was made with more quality and did not feel or behave like a piece of cheap junk! What did you do to these and where are they manufactured?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Drfeld
Verified Purchase:Yes
I love everything about this coffee maker. I also loved working with the Keurig team. THey answered all of my questions. Great product and great company
Written by a customer while visiting keurig.com
Posted by: Valencia2021
Verified Purchase:Yes
Broken after 2 days. Electric component on/off will not turn on. Second time to replace a Keurig
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Terrie49
Verified Purchase:Yes
Love my new K-Supreme Plus, quite when brewing and when heating.
I would recommend this to a friend!
Written by a customer while visiting keurig.com