Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mwillia5
Verified Purchase:Yes
I have always loved my Keurig. I am a coffee/tea drinker. Each cup is wonderful.
Written by a customer while visiting keurig.com
Posted by: Gine1021
Verified Purchase:Yes
They were great and replaced my Keurig that didn't work within a week. Didn't create any extra work for me. Will be a customer for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Broke next day.
on January 26, 2021
Posted by: Thomas1784
Took it out of the box in the evening, installed the filter, set everything up and did 1 cycle just to rinse the machine. Woke in the morning to have my cup of coffee from the new keurig. It did not even power
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 29, 2021
This is definitely not the experience we want you to have with our K-Supreme Plus coffee maker. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Kjpalumbo
Verified Purchase:Yes
Coffe is much stronger and hotter than original keurig, love it!
Written by a customer while visiting keurig.com
Posted by: Maximus
Verified Purchase:Yes
After purchasing my first keurig K machine it stopped working,thanks for replacing it,everything thing went well,new machine great, Thank you.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 24, 2021
We’re so glad to hear that you’re enjoying your replacement K-Supreme Plus Coffee Maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Not worth the money
on January 25, 2021
Posted by: Heather828
Purchased this item a month ago, almost to the day, and it quit/died/is no more. Very disappointed!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 29, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: France
Verified Purchase:Yes
I love this coffee maker! I actually had a problem with the first one I bought, but Keurig sent me a new one! Great customer service. The 12 oz. feature, the temperature and strengh-of-brew feature, and the very large water reservoir with handle make it, in my opinion, the best K-cup coffee maker out there. I recommended it to two people, and they both bought one and are very happy with it. Having the five prongs go into the K-cup, rather than just one, allows for a much stronger and robust cup of coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 24, 2021
Thank you for your review. We are glad you are loving your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
Help
on January 25, 2021
Posted by: Slim2030
I cannot find anywhere on how to descale this phenomenon machine. I love everything about it but no mention, diagram or video on how to descale. Thank you
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 24, 2021
Thanks for your review! This video should help: https://support.keurig.com/article?id=kA03g000000g6z9CAA&retURL=/apex/SearchResult%3Fq=k-supreme
Written by a customer while visiting keurig.com