Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2 out of 5
2
Not working properly
on May 3, 2023
Posted by: Debstad76
Verified Purchase:Yes
I received my replacement less than 2 weeks ago and it is already not working properly. I used a keurig k cup and the coffee did not brew. I went to take the k cup out of the machine and burned my hands as all of the hot water had collected in the k cup and did not dispense in my cup. This happened with 2 k cups.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Customer Service
on May 3, 2023
Posted by: Craig Matheson
Verified Purchase:Yes
We had an issue with our device that could not be fixed- Keurig replaced our coffee maker within days of our call- they were very responsive.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
The Most Cool Coffee Maker
on May 3, 2023
Posted by: TeXasMan
This is Keurig’s best home product yet in my opinion! Beautiful design and instant service. It’s like a ‘tankless’ water heater system. No waiting. Love the looks and the performance. Looks awesome on the counter.
Marc
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Customer Service
on May 3, 2023
Posted by: RKG1
Verified Purchase:Yes
Customer Service was great. They stand up for their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Customer Service
on May 5, 2023
Posted by: geeny
My K-Supreme Brewer stopped working. I called Keurig Customer Support and they replaced the brewer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Compassion/Integrity/Service
on May 5, 2023
Posted by: JimmyJams V Foods
Verified Purchase:Yes
I purchased my K-Supreme Plus Single Coffee Brewer 3 years ago and the warranty was expired. After speaking with two Keurig Reps and Consumer Care Specialist. I was gifted and blessed with new K-Supreme free of charge. I am just grateful for the compassion, integrity and quality of service. I love my K-Supreme, thank you!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig replaced defective coffee maker
on May 6, 2023
Posted by: Mac11
Verified Purchase:Yes
I was gifted the K-Supreme Plus for Christmas 2021, and had enjoyed it until it stopped working last month. When I contacted Keurig help to figure out what the problem was, they said they’d send me a replacement, even though this was after the warranty expired. That’s terrific customer support and service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Why Do they Break So Often
on May 6, 2023
Posted by: Dissatisfied 6 times
Verified Purchase:Yes
this is about our 5th or 6th replacement brewer in 18 months. Incredible that you make such a bad brewer, Thankful that you keep replacing them. have no idea how to rate, they work Ok, then after 3 - 4 months, they dont.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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