Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: CatMom4
Verified Purchase:Yes
The K Suoreme Plus that I purchased approximately 10 months ago was leaking water around the brew head despite regular cleaning, however, I no longer had the receipt. I called and spoke with an agent who cheerfully agreed to replace it! I replied to the email, sent photos and called again with an additional question. The agent retrieved my email and approved replacement! A few days later my new K Supreme Plus arrived! Thank you for one of the best customer service experiences I've had in years!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Antfar
Verified Purchase:Yes
This is a replacement. had computer board problems with orig. I still love the variables for this model. Make a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Muss
Verified Purchase:Yes
Love it awesome coffee will purchase again great 👍🏻👍🏻!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lil Roberts
Verified Purchase:Yes
Agent identified my issue and resolved it right a wy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: echo2510
Verified Purchase:Yes
We’ve been Keurig customers for more than 15 years. We experienced a bad patch with this latest model, but Keurig has stood behind the product 100% and made it right.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lauriec
Verified Purchase:Yes
I've had my kurig for over a year but used for about 6 months, the kurig quit. They sent me a brand new one and registered my new one under warranty as well. Very happy with the woman who helped me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Didn’t last long, liked to choose strength and tem
on April 21, 2023
Posted by: Bob2752
Verified Purchase:Yes
This is my second one first one only lasted a little over a year. I think the descaling process is a bit to much and should only be needed when there scale. I believe that’s what caused it to have short life . I Like the strength and temp feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
Thank you for your review. We're sorry to hear that this has been your experience with your K-Supreme Plus coffee maker. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team at 866-901-2739. Our representatives will be happy to help!
Written by a customer while visiting keurig.com
Posted by: 6xnana
Verified Purchase:Yes
I was disappointed that my brewer stopped working in only 8 months, but I had registered it, and it was replaced in a timely matter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com