Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Julieanne
Verified Purchase:Yes
Thank you Keurig for you prompt and efficient replacement of my defective Keurig! The new on works perfectly, and I’m back to loving my coffee again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Smacky
Verified Purchase:Yes
Our last Keurig stopped working, so it was time for a new one. I LOVE the way this one looks compared to the last one, and I also like the brewing process a lot. Only thing is, not sure what the "STRONGER" and "HEAT" buttons do...i can't tell much difference. This is the reason i rated Good instead of Excellent. That being said, we are super happy with this brewer!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 5, 2023
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: mom 23
Verified Purchase:Yes
What a pleasure to deal with Kuerig customer service. They are all so very helpful. I love this machine!
Written by a customer while visiting keurig.com
Posted by: bobcats
Verified Purchase:Yes
Sadly this is at least the 4th replacement.Hopefully it will hold up this time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BlackWidow4me
Verified Purchase:Yes
, I bought my Keurig in November and began having issues with it in March the following year. I reached out to Keurig to let them know the issues that I was having and they attempted to assist me to see if it was an easy repair which it wasn't. They gladly provided the information that I needed to give to them and set up a return ship me out a brand new Keurig and I packed up my old one and shipped it back to them. I highly recommend Keurig I've been using it for many many years I have one in my house I have one at work and I have another one in my lady cave. So I own a total of three Keurig! I love them all different styles different models so happy with their versatility which meets our needs and moods.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Be careful of the unintended water flow.
on April 26, 2023
Posted by: ddgala
There have been several times from the first few weeks to the present that my unit will begin flowing water without being prompted. I found that I had to manually turn off the unit to prevent this from occurring. This problem has been intermittent.
When we allowed this unit to be connected to Keurig it would spew the entire reservoir onto the countertop. After disconnecting it, it has been intermittent.
Other than this annoying problem this unit works quite well. I would give this unit 4-stars but the water problem is considered a serious defect.
When we allowed this unit to be connected to Keurig it would spew the entire reservoir onto the countertop. After disconnecting it, it has been intermittent.
Other than this annoying problem this unit works quite well. I would give this unit 4-stars but the water problem is considered a serious defect.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 27, 2023
Thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: POCLAWHAPPY
Verified Purchase:Yes
Our office K-Supreme Plus Single Serve Coffee Maker stop working after a descaling. I reached out to Keurig help me troubleshoot the machine and we were unsuccessful. I was unaware that there was Warranty Replacement on our machine. I was offered a replacement Maker and after explicitly following their instructions and submitting photos, our office received a new Maker. Wow Keurig!! What a customer perk!! Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Acechick
Verified Purchase:Yes
Very happy with this coffee maker. Makes great coffee. The reservoir is pretty big and you can make the coffee hotter if you wish. Good features.
I would recommend this to a friend!
Written by a customer while visiting keurig.com