Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
descale
on February 6, 2021
Posted by: Matty707
we have had this unit for about 3 months now. we have aways ran bottle water thought the unit. so the descale come on screen. we did as the OM says and the unit just turned off never come back on we unplugged the unit for 2 days now still nothing when I plug it in. not very happy its a nice looking unit its got nice and hot coffee. but keurig need to steep up there game fix this plz. thanks
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
This is by far the best Keurig we have purchased. We really like the ability to program our favorite settings and brew our coffee to our desired temp and strength with the push of a button. Easy to operate and fast.
This is my second one which was replaced under warranty. This one just stopped working not brewing full pot or singe cup.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help!
Coffee was not hot and my coffee mug did not fit, even taking the plate off. :(
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Sorry to hear you've been disappointed with your K-Supreme Plus coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
I replaced my 10 year old Keurig with this model, and I am very pleased. I like my coffee HOT and strong, and the controls on this machine allows me to do get that.