Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Didn’t last long, liked to choose strength and tem
on April 21, 2023
Posted by: Bob2752
Verified Purchase:Yes
This is my second one first one only lasted a little over a year. I think the descaling process is a bit to much and should only be needed when there scale. I believe that’s what caused it to have short life . I Like the strength and temp feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
Thank you for your review. We're sorry to hear that this has been your experience with your K-Supreme Plus coffee maker. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team at 866-901-2739. Our representatives will be happy to help!
Written by a customer while visiting keurig.com
Posted by: 6xnana
Verified Purchase:Yes
I was disappointed that my brewer stopped working in only 8 months, but I had registered it, and it was replaced in a timely matter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: spider legs
Verified Purchase:Yes
Keurig was very helpful with my defective machine and replaced it with not a hassle
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lynn987
Verified Purchase:Yes
Am happy to have my Keurig back. Individual programing makes using it easy. Also like the iced feature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Theo5729
Verified Purchase:Yes
Called, got a hold of great customer service person and walked me through the steps that got me my replacement within 3 days. Turned out perfect. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: edjanz
Verified Purchase:Yes
My coffee maker broke after a little more than a year after purchase. I was highly dissappointed when the electronic panel went black one morning. Getting it replaced under warranty was a less than pleasant experience. Needless to say I will not be purchasing another Keuring.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Suzanne Cotter
Verified Purchase:Yes
Warranty went very smoothly. Coffee maker is space saver and very nice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Arizonans
Verified Purchase:Yes
Bought this as a surprise for our daughter and within 4 weeks the water reservoir wouldn't register and allow it brew. Customer service was absolutely fantastic and replaced it,such awesome service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com