Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: cfr537
Verified Purchase:Yes
Bought this unit about 3 weeks ago. Works well enough. Disappointed in temperature setting. At highest water temp. the water is MILDLY hot not really the way HOT coffee should be.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ChristopherC
Verified Purchase:Yes
Love it...so simple and easy. Looks great on my counter. Was tired of the plain old black..this matches all my SS appliances.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nancy Sue
Verified Purchase:Yes
I bought a new machine in October and it quit working. Would not turn on. Called Keurig and still under warranty. Only had to prove proof of purchase. They shipped me a new one with the warranty starting when I received it. The only sad thing is throwing away the beautiful non working one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Don't bother with the k supreme
on February 7, 2021
Posted by: Coffee 4 life
Not even two months. Did the recommended cleaning and descale the coffee comes out like brown water. I never descale or cleaned the original Keurig and it went for several years. Now I'm out the money and a good cup of coffee. Now I understand why people go to coffee shops so much.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Didn’t Even work a month!
on February 7, 2021
Posted by: Amarillo Rose
Bought this as a Christmas gift for myself and didn’t Eve set it up till after the new year. I don’t make coffee on a daily basis and this didn’t Even last a month. The last time I tried to make a cup it made less than 2oz’s and tried to reset it with a new pod and it wouldn’t Even turn on. Tried another outlet thinking that might be the problem but that didn’t even work. It is dead..... this is the 2nd Keurig I have had in the last year that broke. I was given a duo last year at Christmas and it didn’t even last a year!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Third try
Verified Purchase:Yes
I’ve use this replacement to make about a hundred cups of coffee and it stopped working, no power! Tried to call Keurig, abusive wait on phone and tried trouble shooting to no avail cannot waste any more time on this
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Coffie
Verified Purchase:Yes
I have only owned this coffee pot a little over a month and its working great. The service from KERIG IS OUT STANDING..I have delt wi;th them on other coffdee makers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Broken machine
on February 7, 2021
Posted by: linhow
I love the look of this machine and the features of this machine. However after a month and a half the machine stopped brewing mid cycle, turned off and will not turn on. Seems this is an issue shared by many purchasers. DO NOT buy!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 10, 2021
Thank you for reviewing your K-Supreme Plus coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com