Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
Mine stopped working
on April 13, 2023
Posted by: Gak0366
I got mine in November of last year. I really like it but it just stopped working. Today. I finally finished jumping through all the hoops that I had to just to get a warranty replacement. If this one breaks I'm done with it
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ben Junior
Verified Purchase:Yes
Since I have been very satisfied using my Keurig for years, I updated to a new model, the K Supreme Single Server that has a built in water reservoir and it made making coffee even simpler than it already was. But for some reason my new machine stopped working after 11 months. I unplugged it, waited sometime, plugged back in and nothing. So I finally called Keurig for technical support and I don't know if I was lucky or not, in less than 2 minutes I was already speaking to a live representative. She asked me some questions, then transferred me to another department and in 3 days I had a brand new machine at my door. The only thing they asked me was to return the broken one to then using a pre paid label, which I promptly did. It cost me nothing. So here, I am writing this review and giving then a high five.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sdts
Verified Purchase:Yes
I have purchase many Keurig coffee maker for years. Always have been happy with them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wrong Joe
Verified Purchase:Yes
My unit stopped working. I called the service number and they determined it wasn't customer repairable. It was out of warranty yet they replaced it anyway at no cost to me. I'm now a customer for life. will never own a different brand coffee maker. Great Company
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Efer
Verified Purchase:Yes
I received a free replacement for one that stopped working. Excellent support person who guided me through the process. Will always buy Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zaven
Verified Purchase:Yes
During the descaling process, our Keurig coffee maker went out. After a short and pleasant phone call to customer service, a replacement was shipped without any hassle. Wonderful experience!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LAWPER Family
Verified Purchase:Yes
I had been enjoying my Keurig K-Supreme Plus coffee maker when it suddenly stopped turning on. Keurig company stepped up and replaced it promptly. I am now enjoying my morning coffee again. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Val B
Verified Purchase:Yes
Kudos to the keurig company for standing behind their product.
They were quick to respond to my situation n once I provided the required information they sent me a new unit. The entire process took 1 week
They were quick to respond to my situation n once I provided the required information they sent me a new unit. The entire process took 1 week
I would recommend this to a friend!
Written by a customer while visiting keurig.com