Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
STOPPED WORKING,
on February 13, 2021
Posted by: BEL1944
I was very happy with my K-Supreme Plus but it stopped working. I contacted Keurig by email, they said they would get back to me. When they did the person on the phone said I had to talk to someone else. Crickets so far.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 17, 2021
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Marty Girl
Verified Purchase:Yes
Not only smart and sleek looking but very serviceable. I have stainless steel appliances so it fits right in. I love the large water tank
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MORG1
Verified Purchase:Yes
Fresh cup of coffee every time! So far I'm in love with my Keurig. Yes it is more costly than making a pot and then heating up the leftovers later, but it's fresh every cup.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Na Na
Verified Purchase:Yes
No mistake, I am happy that I bought it and I will buy again when it breaks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keurig supreme
Verified Purchase:Yes
I bought this back in October of 2020 and we had an issue with the product. The gentleman I spoke to was understanding and very professional and sent us a nice machine since it was still under warranty. Aside from it was here within two days. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Good coffee?? NOOOO
on February 11, 2021
Posted by: no go
Coffee, hot chocolate, and tea all had a very bad taste. Why? because the water comes through the machine with a very bad taste. I looked up the problem, and it seems many have experienced the same issue, and it was suggested to run lots of water (some added vinegar, but I did not) through the machine to eliminate the taste. After running about 10 large carafes through the machine, the taste was normal. Then the next time I returned to use it a few days later, the horrendous taste again was present. It through out the drink as it tasted awful. Other than the awful taste of the water that comes through the machine, the machine is great. But I care most about the taste of the product.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2021
Thank you for your review and feedback. Have you tried changing up the type of water you are using in your brewer? We recommend using bottled or filtered spring water in your Keurig coffee maker. Coffee and tea are over 98% water so quality water is necessary for a good coffee, tea or iced beverage. We do not recommend distilled water in your Keurig coffee maker as it can change the taste profile of your coffee by making it bitter, and may cause brewing results to vary. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Three temperature and three strength settings!!
on February 11, 2021
Posted by: AllenOrange
Verified Purchase:Yes
We love the great taste of our coffee. Being able to have the temperature, strength, and size for everyone is great. We also like the 3 memory buttons to quickly start brewing the way you want.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rachel H
Verified Purchase:Yes
This is so Wonderful! Ive drank more coffee than ever and just couldn't get the strength i wanted out of my old Keurig, this has a nice look and i just love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com