Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: pboland
Verified Purchase:Yes
I’m on my 5th replacement unit. The last unit I received broke ten, yes TEN, days after receiving it. I paid 200 for this coffee brewer and NEVER expected it to be so bad. I ask you please refund my money asap.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ted27
Verified Purchase:Yes
I was having some over splash issues with my machine and I called customer service. They walked me through a few fixes but then determined that my machine was defective and needed replacing. They shipped me a new machine immediately - the new one works great with no issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sure
Verified Purchase:Yes
Difficulty with warranty replacement but able to eventually get replacement but having difficulty registering K-Supreme replacement serial number.
Written by a customer while visiting keurig.com
Posted by: Rick1111
Verified Purchase:Yes
I bought this 5 Months ago. The first one went out and was replaced. Very easy to exchange ... Thanks Keurig. I love the small footprint and the large capacity tank. I can't think of anything that I would change. My 1st Keurig lasted for 10 years. I hope this one will last a long time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: judywudythelittlecudy
Verified Purchase:Yes
I am 84 and never drank coffee......UNTIL my friend's husband introduced me to the Keurig four years ago.. Now I enjoy a cup every day and my kids are blown away to see their mom drinking coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dharmendra
Verified Purchase:Yes
My Keurig stopped working all of a sudden. I reached out and the customer service was simply amazing. They were very nice and helpful. They were able to replace my broken Keurig with a new one in just a matter of days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim78
Verified Purchase:Yes
First purchased and fail after 3 month of use. (No power). Second one failed after two moths (No power)
Company did replace the second. Could not replace the first because of being in storage for 8 months so over a year owned.
Company did replace the second. Could not replace the first because of being in storage for 8 months so over a year owned.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Yo Mama2
Verified Purchase:Yes
I was very surprised when I called with a cleaning problem how I was treated. Rep went over cleaning method and my machine was not responding you sent me a new one in 2 days after I sent a picture of machine and other info for outstanding customer Thank you for fabulous customer service!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com