Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: gmail
Verified Purchase:Yes
We got the coffee maker in June last year. March we couldn’t get the coffee maker to come on at all. I emailed the company and with 8 days we had a new one. Love the company and the staff service is amazing
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mickey82
Verified Purchase:Yes
I received this newest model from my son as a Christmas gift. The added features are great. Unfortunately experienced a descale issue which required a replacement. A quick decision was made by customer svc.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave 638
Verified Purchase:Yes
Hard to write a review on something that doesn't work!!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: 70 years
Verified Purchase:Yes
So very sorry I purchased this brewer, worst purchase and customer service is horrible
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kalea
Verified Purchase:Yes
This was a replacement to a K-Supreme that after descaling the light would not go our. This pot has all the features needed including 5 different cup sizes and brew over ice. This is a replacement of my Keurig that the descale light would no go off. after a call with a Keurig rep and a full run of clear cleansing water with his directions the light still was lite. Keurig's response to a warranty could no be any better. You have your replacement within a week. If you are thinking of buying a Keurig but not sure, make the investment even just for the warranty alone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dan1965
Verified Purchase:Yes
Keurig really stands behind their product. My Keurig was only a few months old and I had problems with it. I got intouch with their waranty department and at no cost to me they shipped me a new Keurig within a week and they paid shipping on my malfunctioning Keurig to ship it back to them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KNWknw
Verified Purchase:Yes
I bought the 3 weeks ago and I like the looks and the size of the water reserve, But...the thing will only give you 8oz never 12oz which is one of the reasons I bought it..... The drip is extremely slow, my out one that is 10 year still give a fast pour which is 8 oz. My granddaughter has an older one and when she saw the slow drip...she laughed, what up she said with that......
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cmelater
Verified Purchase:Yes
I had gotten the K Supreme plus just after Christmas. After only 2 and a half months of use it notified us that it needed to be descaled. Went through the process and couldn't get it to reset. After watching the video to make sure we weren't missing anything we called customer service. They answered promptly, asked a few questions about our unit and what we were experiencing, After verifying that we followed the video without resolution they sent an email in which we had to show proof of purchase. Another unit arrived promptly thereafter. Easily understandable customer service agents and they promptly answered any and all questions. Great job, says a lot about the company and their products....have been a keurig user for more than 10 years with 3 different units.
I would recommend this to a friend!
Written by a customer while visiting keurig.com