Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Theresa K
Verified Purchase:Yes
I love Keurig machines but definitely not this model . I have had this model replaced 3 times, it dies only a few months after purchase. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Les p
Verified Purchase:Yes
Very happy with my new replacement Keurig, thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kathy102
Verified Purchase:Yes
Unit makes custom coffee (cup size, temperature and strength) with push of button. Also processes quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gramma JoJo
Verified Purchase:Yes
This has been a great coffee maker up until it is time to descale. My last two coffee makers that I attempted to descale using the Keurig solution and following directions to the T started smoking from the top. ALOT of smoke and then shut down. Both were extremely hot to the touch and would not restart. Fortunately, customer service is very good and replaced both units. My advice is if you are going to go with this particular model do not do the descale process. My coffee maker worked fine up until that point, I just got tired of looking at the descale now message. I also use filtered water.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Whirlingdervish
Verified Purchase:Yes
Love my K Supreme Keurig! Just wish i didn't have to use the replacement service so often! The Keurig works wonderful until i get the message to descale! Although i follow the instructions carefully, the thermostat goes out every time, requiring a new replacement! I wonder if there is an inherent flaw in the design? Sure love the coffee it makes!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Joeantí
Verified Purchase:Yes
The product has improved some features the other machine did not have.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: shyshy
Verified Purchase:Yes
Keurig replaced my brewer and the replacement would not work properly. They sent a second replacement which seems to work fine. I have always received excellent service from Keurig. The only problem I am having now is that when trying to register my new replacement brewer it keeps saying the serial number is not correct. I have checked and rechecked and that is the serial number.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chumbum
Verified Purchase:Yes
I had a Keurig Supreme for less than 3 months and the choice buttons for strength, temperature and size were not working correctly at all. I contacted Keurig and provided the info they requested. I received a new Keurig Supreme within 2 weeks. Excellent replacement service. They stand behind their warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com