This is a great coffee maker. Easy to use. It makes a better cup of coffee than the one we had for years, which is still working bye the way. The only problem we had with this one is it said to "Descale". I went though the descale process and the warning to descale never went away. The gentleman at Keurig just sent us another one. So far so good.
I want to thank you for the quick and professional response to my requesting a replacement for my K-Supreme Coffee Maker. This is the 4th Keurig I have purchased in the last 12 years or so and I have been very happy with the product and it's ease of functions.
Purchased my first K-Supreme in October of 2020. Made awesome coffee. 4 wks later it died. Would not turn on no matter what I tried. Got a replacement unit in December. It is now Feb 22 2021 and guess what. It died just like my first one. It is a shame as this one of their best coffee machines. It just does not last longer than a few months.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2021
Hi Sandi, this is not the experience we would like you to have with the K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Very nice upgrade from our old 2.0 Elite. The multi stream does make the coffee richer. Much simpler to operate and no need for a clock and auto on. Nice sleek design with a very generous water tank that's way easier to fill than the elite, it even has a handle. We're very glad we purchased it.