Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: shyshy
Verified Purchase:Yes
Keurig replaced my brewer and the replacement would not work properly. They sent a second replacement which seems to work fine. I have always received excellent service from Keurig. The only problem I am having now is that when trying to register my new replacement brewer it keeps saying the serial number is not correct. I have checked and rechecked and that is the serial number.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chumbum
Verified Purchase:Yes
I had a Keurig Supreme for less than 3 months and the choice buttons for strength, temperature and size were not working correctly at all. I contacted Keurig and provided the info they requested. I received a new Keurig Supreme within 2 weeks. Excellent replacement service. They stand behind their warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: gmail
Verified Purchase:Yes
We got the coffee maker in June last year. March we couldn’t get the coffee maker to come on at all. I emailed the company and with 8 days we had a new one. Love the company and the staff service is amazing
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mickey82
Verified Purchase:Yes
I received this newest model from my son as a Christmas gift. The added features are great. Unfortunately experienced a descale issue which required a replacement. A quick decision was made by customer svc.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave 638
Verified Purchase:Yes
Hard to write a review on something that doesn't work!!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: 70 years
Verified Purchase:Yes
So very sorry I purchased this brewer, worst purchase and customer service is horrible
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kalea
Verified Purchase:Yes
This was a replacement to a K-Supreme that after descaling the light would not go our. This pot has all the features needed including 5 different cup sizes and brew over ice. This is a replacement of my Keurig that the descale light would no go off. after a call with a Keurig rep and a full run of clear cleansing water with his directions the light still was lite. Keurig's response to a warranty could no be any better. You have your replacement within a week. If you are thinking of buying a Keurig but not sure, make the investment even just for the warranty alone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dan1965
Verified Purchase:Yes
Keurig really stands behind their product. My Keurig was only a few months old and I had problems with it. I got intouch with their waranty department and at no cost to me they shipped me a new Keurig within a week and they paid shipping on my malfunctioning Keurig to ship it back to them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com