Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Disappointed
on February 28, 2021
Posted by: Hodgepodge
I purchased this coffee maker about a week ago. I had it for 2 days and it stopped working. It wouldn't even turn on and I tried using several different outlets and checked my fist box. The problem was the coffee maker. I have upgradedy Keurig every 3 -4 years and I pass the current one to family members. I had already given my K250 so I was left with no coffee maker. I am so disappointed in this company right now. I read other reviews about the coffee makers suddenly stop working, but with the experience I've had with the products I figured - no way that can happen. Now look at me. I called customer service and they are sending me a new one but I can't shake the fact that this happened and if I even want to own a Keurig anymore. I really hope this new does not go out too. I am not confident in the product right now. If this happens again, I just want my money back and I'm done with Keurig
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
We know how important your brew can be. Thanks for giving us a chance to turn your experience around.
Written by a customer while visiting keurig.com
Posted by: Mimi33
Verified Purchase:Yes
This coffee maker truly has all the bells and whistles you want and some you may not. I love the 3 options to choose your strength of your brew. Personalized pre set options is great and best of all there are 3 water temperatures available. Much more compact than the older models and it looks good on any counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jwb1
Verified Purchase:Yes
happy with coffee maker will buy another if needed
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't work with eco pods
on February 27, 2021
Posted by: Jamie48
I'm sure it's nice but it won't work with the eco pods. It pierces the top and bottom but hot water and coffee grounds just spew out the top.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
Thank you for your review and feedback. You are not limited to brewing only Keurig pods in the K-Supreme Plus coffee maker, however, we recommend brewing with our branded or licensed K-Cup pods for the best brewing and beverage experience as these meet the Keurig standards for taste, quality and safety and are tested to perform in our coffee makers. We hope this is helpful!
Written by a customer while visiting keurig.com
Posted by: Dfinfrock
Verified Purchase:Yes
Love the coffee maker so far but I’m still have trouble with chocolate it seems to get stuck. Love the fact the it holds a lot more water.
Written by a customer while visiting keurig.com
Posted by: Dgott
Verified Purchase:Yes
It was defective out of the box. the last one lasted approximately three months. the new one didn’t works at all.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: nujoize
Verified Purchase:Yes
Keurig responded quickly in making the replacement unit
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Sprays coffe all over my counter
on February 27, 2021
Posted by: KrisKoffee
I bought this last week and love the look.i love the water pitcher to lift and fill reservoir. Was excited about added holes.
This is my 5 coffe pot by Keurig. 3rd at home and we have to at office. All have worked great.
This one, however makes a mess.
Notvthrilled about having to wipe coffe up every time from my new white counters.
This is my 5 coffe pot by Keurig. 3rd at home and we have to at office. All have worked great.
This one, however makes a mess.
Notvthrilled about having to wipe coffe up every time from my new white counters.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
Thank you for your review and feedback, Kris. We'd suggest you try brewing into a taller mug to see if that will reduce the amount of splashing you are noticing. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com