My Brewer was only 3 months old when it abruptly stopped with working on a Sunday morning...I immediately called the customer service number and I was astounded to find someone answering the phone! 7 days later I received a brand new brewer! Thanks again!
I bought the coffee maker in October 2020 but only started using it about a month ago and it's already stopped working. It won't power on and it's not the power source. So disappointed as the last Keurig lasted for years and I was very pleased with the features. I don't recommend this one and probably won't purchase another Keurig
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 3, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
I never post reviews, but this coffee maker is so wonderful, I felt compelled to add a review. I love the 3 options to choose your strength of your brew and 3 water temperatures, I absolutely love it and would definately recommend it.
I purchased a new keurig about 5 months ago to replace one I had had for years. After a couple of months it started shorting the quantity of coffee output than the selected quantity. I tried to go through troubleshooting then ended up chatting with CS on line. In the process the unit completely died. They asked for a bit of information then sent me a new brewer without hesitation. My new brewer is working great!
Awesome machine gets a single cup of coffee brewed perfectly. Did have an issue with warranty Keurig was awesome and sent out another replacement hassle free.
Oh my goodness we love this. So much less bulky on our counter yet holds more water. Options to 12oz. I take pods out and brew hot water to let my tea bags steep for my pitcher of tea...5 star... only wish it would have the light they had in the classic maker.