I bought this in December and in February it just stopped working. But the amazing support at keurig replaced it. I was so excited to have my coffee maker back! I drive school bus and coffee is super important. It wakes me up in the early morning and gives me my extra pep in the afternoon.
Thank you fir shipping so quickly. I was happy with customer service. I was disappointed coffee maker only lasted a year. I purchased the descales and followed maintenance schedule. Hoping this machine lasts longer.
It was a challenge trying to get a defective keurig that was definitely in warranty to be exchanged for a new one. We just did not clearly understand what keurig was needing for the exchange but we finally got things figured out and the new coffeemaker arrived yesterday. Thanks to all
I not only love my Keurig, but am very impressed and grateful of the efficient way the Keurig Company replaced my previous Keurig that stopped working while still under warranty!
This is the second replacement in a year…glad for the warranty, but someone needs to check out how they are made. My original Keurig lasted for years, this version not so much!