Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Quincy
Verified Purchase:Yes
I love the my new Keurig but the only thing I don’t like is the shape of it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great before i unintentionally broke it
on March 6, 2021
Posted by: Bevb
I loved this Keurig but I caused a problem with the coffee maker by lifting the water reservoir while I was running a brew cycle. Please don’t lift up the water reservoir it caused it to malfunction I only got to use it about 2 months before I broke it. It
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CandB
Verified Purchase:Yes
Love this Keurig. Tank size is awesome! Features are amazing. This machine
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bcesario
Verified Purchase:Yes
The Supreme Plus fits our needs perfectly. I really like how Keurig has added cup sizes and heating choices. This is the fourth machine from Keurig we've owned, and it gets better each time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Bad purchase
on March 3, 2021
Posted by: pspeirs
We bought this in November. Descale came on. I have descaled this so a half dozen times and the descale has not gone away.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Zmae
Verified Purchase:Yes
I actually expected the new features to be better than they actually are. The new technology did not change the strength to stronger and its also not hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Replacement Keurig
on March 3, 2021
Posted by: puppemama
This new Keurig arrived today. I really liked the narrower profile; however, I was extremely disappointed when I discovered there isn’t an auto shut off-a feature this busy couple must have! We will decide to return if we find a Keurig that has this option.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
Let's get you some help with your K-Supreme Plus coffee maker. Please call Customer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Customer Rating
2
messy
on March 3, 2021
Posted by: bchman
Received K-Supreme Plus 2 days ago. Brewed 5 cups, and decided to take advantage of the 30 day money back guarantee. The custom brew feature is a plus. Hot, and strength settings can be tailored to individual taste. Makes a good cup of coffee. It splashes coffee on the counter around the maker and makes a mess. If it isn't cleaned up after each cup it will accumulate and create a bigger mess. If you must have one buy it at a store close by. If you want a refund from Keurig, where I purchased, then shipping it back is on your dime, and that can be spendy. Poor policy.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
Thank you for your review and feedback. If you need assistance with any of our products, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com