Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
I was an early adopter of the Keurig brewers, more than ten years ago. I wear them out with use. This is my third and I am convinced this is the best. Fewer bells and whistles, it just makes a high quality cuppa from your favorite bean.
Keurig also provides the best customer support, fast telephone pick up, streamlined diagnostic dialogue leading to quick resolution of your issue. I’ve had a few issues over the years and each time, I felt completely satisfied with their action.
Will I be a return, return, return, return customer?
Absolutely yes, I am buying quality and customer care.
Keurig also provides the best customer support, fast telephone pick up, streamlined diagnostic dialogue leading to quick resolution of your issue. I’ve had a few issues over the years and each time, I felt completely satisfied with their action.
Will I be a return, return, return, return customer?
Absolutely yes, I am buying quality and customer care.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BigD44
Verified Purchase:Yes
When I received my new Keurig K Supreme Plus it did not function. it was stuck on the 6oz only mode. I called customer service, and they resolved the issue quickly and with professional and clear instructions. A replacement was recieved within a few days and is working fine. I am very pleased with Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mmezeul
Verified Purchase:Yes
I descaled my Keurig and it died. Called the support line and they saw that it was purchased within the last year and immediately sent me a replacement. It was really nice to see such quick hassle free service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rick4
Verified Purchase:Yes
The customer service department is very accommodating. On the other hand, I bought a supreme plus coffee maker about 2 years ago and I’m just getting ready to call and have it replaced for a 4th time. This last one lasted for exactly 2 weeks before it shut down. The lights won’t even come on anymore. Being an eternal optimist, I’m hoping the next one will last a while. When the current one was working I used to have to press the 10 oz button for a full cup of coffee; 8 oz button would only give me a
Half cup.
Half cup.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Frantastic
Verified Purchase:Yes
We experienced a problem with our brewer and I reached out to customer support and they walked me through a few test and determined the couldn’t help me fix it remotely. They acknowledged it was just out of warranty and extended me a onetime replacement free of charge! I was so happy. And to my surprise, I received the replacement in 2 days! I’ve been a long time Keurig customer and will continue to be! Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cathybrzoz
Verified Purchase:Yes
The big water reservoir caught our eye! Makes delicious coffe!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jnt24
Verified Purchase:Yes
Great product. Like the features, and getting my morning cup in a hurry. I'm not one to hit the deck a runnin. I would like to see a way to reset, if it overheats from a one-time mistake.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kkkkkkk
Verified Purchase:Yes
I purchased my pot from a shopping channel. Since my original purchase you have had to replace my pot four times because it was defective. I am very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com