Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: RetroBettie
Verified Purchase:Yes
Recently had an old Keurig brewer break on me so was excited to get a new and better upgrade. So far, it’s made delicious cups of coffee while looking super cute in my kitchen.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 7, 2023
We just love to hear you are enjoying the look of your new K-Supreme Plus coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Not sure if is the machine or the pod. Using Dunkin’ brand and when set at strong and hot, 12 ounces, it only makes maybe 8 and the pod kind of explodes getting grounds everywhere. This happened after the second cup and has happened each time after. I am getting a replacement, so hoping it was just a flaw in the unit. But my 2.0 did the same thing which is why we had to replace it. Now I am thinking it is the pod????
Response from keurig.comBy Keurig, Consumer Care, September 9, 2020
Thank you for your review and feedback. If you need assistance with your replacement, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I am disappointed with my new Supreme Plus. Although the new features are nice, I am continually getting coffee grounds in my coffee. I wish I had kept my old K-cup brewer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 21, 2020
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't last long
on March 10, 2023
Posted by: DFW Coffee Drinker
I love the multi-stream technology, HOWEVER, the coffeemaker does NOT last long. I just had my third K-Supreme Plus quit working shortly after descaling. I followed all of the Keurig recommendations for care and use of the coffeemaker. Keurig has a great warranty and has replaced these. The first replacement lasted one month and the second replacement lasted 3 months. I am not replacing with the same model again. Other Keurig models I have had in the past lasted years, but this particular model lasts on a few months before I starting having problems.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 13, 2023
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Lj teacher
Verified Purchase:Yes
Coffee strength and temperature small but mighty takes up
Less room
Less room
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mssharona
Verified Purchase:Yes
Received a few weeks ago and I love it. My only complaint is that it takes a little longer than my old machine to brew. Very happy with my purchase.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 10, 2023
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: KittyMama1
Verified Purchase:Yes
Nice coffee maker. Makes coffee quickly and efficiently and doesn’t take up a lot of space.
Response from keurig.comBy Keurig, Consumer Care, June 13, 2023
Thank you so much for your review. We are glad you are enjoying your K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Posted by: Thirsty Sad
Verified Purchase:Yes
Machine stopped working in first 30 days. I've followed the cleaning instructions and it keeps getting clogged. I'm super frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com