I had the K-Supreme Plus for two months then it stopped working. I called the Keurig help line and got immediate and help put through so i could get new replacement K-Supreme Plus quickly.
Does NOT offer what it says. Very disappointed. Coffee not any hotter than my previous Keurig regardless of what temp setting you put it on. I returned my first k-supreme plus thinking it was defective. 2nd brewer NOT any hotter! Now I’m receiving a message “descale” with no reference at all in the manual.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 19, 2021
This is not the experience we would like you to have with your K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Only had it less than a month and it had to be descaled, doesn't fill to the desired amount, coffee gets cold quick. Don't feel the water is hot enough even with pushing the temperature button up. Expensive pot. Worse Keurig I have ever bought. Will not be purchasing another one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 19, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Love this new machine. My old Keurig was acting up and I need my morning coffee. I looked at the many coffee makers made by Keurig and decided that this one checked all the boxes. I love that you can control heat and strength as well as size. I also like how easy it is to fill the water container. I would recommend this pot to anyone looking for a new coffee maker.