Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: The original Batman
Verified Purchase:Yes
Was a warranty replacement with an upgrade. Excellent product brews great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Only works for about 3 months
on March 16, 2021
Posted by: Dorisw
I received my replacement keurig on January 24..the original was bought the previous October. The replacement worked fine until last week. Now we can only get 4 ounces no matter which level we choose. So I won’t give this product a good review
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dee132
Verified Purchase:Yes
I bought the keurig supreme plus in January 2021 and it just stopped working. When it was working I loved it, especially it makes hot coffee. I called customer service and they sent me a new one. Just hope this one don’t let me down. I won’t recommend this one until I see how the new one works out.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Broken after 6 months
on March 14, 2021
Posted by: Kentb
Descale error persisted after following instructions. Then pffftt and an electrical issue...apparently. No more working Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 19, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
5
Absolutely beautiful, Tech Fantastic
on March 14, 2021
Posted by: Babs270433
I performed my first descale this evening. The Keurig descaler bottle didn't give any directions; however, Keurig online how to page videos are excellent. I was able to find one for the above coffee maker. It guided me thru easily and now I have a clean ready to go again coffee maker. Coffee maker indicator showed I needed to descale. It knows when!! The process after viewing video was easy to follow and the coffee maker even showed you when it's finished. The technology on this coffee maker is par excellence. I'm enjoying every cup. No more having hubby to make and measure, with the k-pod accessory, I can easily fill the to a line in the access. and always have a perfect cup of coffee. BTW, no more nasty build up in that was in my regular Cuisinart High end coffee maker - 12 cup size. The tank on this coffee maker is crystal clear and if you use bottled water, I do, you don't need the filter either. Hats off to the engineers for a simple, but tech savvy coffee maker. I am truly grateful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Guev
Verified Purchase:Yes
The keurig old purchase was given to me on 11/25/2020 and stopped working mid Feb 2021. Hopefully this new one will last longer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Burnt out in 3 months
on March 14, 2021
Posted by: Cfox1991
Mine just burnt out and only had it 3 months. Won't power on at all!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: rhconst
Verified Purchase:Yes
Everything I've wanted don't know how you can top this model
I would recommend this to a friend!
Written by a customer while visiting keurig.com