The Keurig team was awesome to work with, my Keurig had quit on me but luckily it was still under warranty, they replaced it with no questions asked & I had my new machine within 2 weeks. Thank you Keurig team for making this a headache transaction, you guys are the best!!!!!!
The reason that I rate it as a 3 is that this is our 3rd k supreme in 2 & 1/2 months. The first one didn't work, the 2nd one lasted 2 months. We have had this one for 3weeks and it already needs to be descaled? We have made maybe 50 cups of coffee.
Bought the K supreme plus as a gift for my wife. It operated perfectly until de-scale was required, de-scaled by the book and upon completion, unit would not power back up! Called customer service and “Voila” a new replacement unit was on its way! So seamless and trouble free service!
This is a warranty replacement keurig! We love this coffee maker ! So far so good. :0) I want to Thank The keurig staff was wonderful to help us to get the replacement ! Great company! Thank you foe caring about your customers!