Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JanaM
Verified Purchase:Yes
The Supreme Plus is the best coffee maker I have ever owned. It is simple to use and it lets me choose from varying temps and strengths. The best thing for me is the ability to preset up to three people's favorite options! Only one button and my perfect cup is ready!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dennis1
Verified Purchase:Yes
Under warranty Keurig replaced my coffee maker which stopped working after it was cleaned. This replacement machine does not provide the same quality cup of coffee the original product did. I followed all the cleaning and setup directions and am disappointed that either this is a refurbished maker or the quality of production has diminished. Sorry to report this since the original machine made such a nice cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: tickfan88
Verified Purchase:Yes
This is a reasonably priced machine that is easy to use. I love being able to program my coffee setting. The problem is that this is the second replacement after the manufactures recommended descaling. Both times have fallen within the one year warranty and Keurig has replaced, I just have to jump a few hoops. We'll see how this one goes.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mike_S
Verified Purchase:Yes
I had my K-Supreme Plus for less than a year when it stopped making coffee. Customer Service walked me through the process, and it started working again... until it didn't. Fortunately, after calling Customer Service again, they decided to replace my unit free. I'm hopeful that my original unit had a glitch and that the replacement will last much longer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WeeCherokee
Verified Purchase:Yes
They replaced my machine after it broke with no questions asked. Easy process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jeannie23
Verified Purchase:Yes
The Keurig has been great, love how fast and easy it is, and it makes delicious coffee as well as iced coffee! Unfortunately, when I went to descale my machine for the second time, the Keurig broke. However, customer service was AMAZING and replaced my machine. I will definitely be purchasing from Keurig again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Julieeruby
Verified Purchase:Yes
I AM VERY HAPPY ON MY REPLACEMENT, KEURIG IS THE BEST!!
I will continue to purchase Keurig forever.
I will continue to purchase Keurig forever.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Art10
Verified Purchase:Yes
Providing a warranty replacement after explaining the problem was well handled by the rep. However I had to make two calls. With the first call I got a rep that I could not understand, barely spoke English. I had to hang up and call back. The first K supreme was my second Keurig. The first lasted about 9 years, the 2nd less than one year. The issues was that after de-scaling the de-scaling light would not go off. I read on line that this is an issue with this model. Has this been corrected with the replacement? I can't recommend this model until I know this has been corrected.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com