Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Nunijo
Verified Purchase:Yes
This is a warranty replacement. Works well! Thanks Keurig for standing behind your warranty
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bwashin1
Verified Purchase:Yes
A common dysfunction in descale process shut down my coffee maker! Just when I thought the sky was falling enter Keurig! The warranty department didn't flinch. They immediately sent a new machine with descale issue solved and 4 days later great coffee once again. As long as their coffee technology and support continues to satisfy Ill be a loyal customer!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KK 61
Verified Purchase:Yes
Our machine became defective after just a few weeks.
Keurig customer service quickly replaced our machine with in a week! Hoping this one is the quality we expect from Keurig!!
Keurig customer service quickly replaced our machine with in a week! Hoping this one is the quality we expect from Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Looks great!
on February 7, 2023
Posted by: Shannon in MS
Have had this unit for a year. It has been flashing “descale” for over 6 months, and it has been descaled several times. We use distilled water as directed with older units. It has started to act-up. Very disappointed- we have bought 8 Keurig coffee machines in the last few years. We will be looking at other brands this time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 8, 2023
That certainly doesn't sound correct. Can you please call us at 866-901-2739? Our Consumer Care team will be happy to troubleshoot this for you.
Written by a customer while visiting keurig.com
Posted by: A Kcup
Verified Purchase:Yes
My Keurig overheated under warranty and it was replaced in just a couple days. The process was so easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RAmes
Verified Purchase:Yes
When my K-Supreme Plus stopped working I contacted Keurig. After supplying them with proper documentation, they shipped out a new brewer. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nanster
Verified Purchase:Yes
I really like the convenience of my Keurig. It is very easy to use. I only wish they lasted longer. I only use filtered water but the machines only seem to last a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DISAPPOINTED IN NY
Verified Purchase:Yes
This is the 3rd brewer I've had in 1.5 years. Very poor quality. After descaling with the Keurig solution following the instructions on the paperwork from Keurig, the power goes off and becomes useless. I've had to replace it 3 times!!! I don't know if the heating element burns out or if the power buttons burn out. At least Keurig honors their warranty to replace it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com