Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Albuquerque Scott
Verified Purchase:Yes
I purchased a Keurig for use in my home. During the descaling process the machine overheated and was not repairable. I had submitted the warranty card but couldn’t find the receipt. Keurig replaced the machine despite my being unable to locate the receipt. I appreciate that very much. I do encourage Keurig to fix the descaling process. I have two other Keurig’s and they all have descaling issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JFG1
Verified Purchase:Yes
My first two broke within months. Just died. This is my 2nd replacement. So I guess I'll cross my fingers.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Tottsie
Verified Purchase:Yes
This was replaced a few weeks ago do to an issue during the descaling process. I contact the company and within days I had a replacement. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karen Masters
Verified Purchase:Yes
Keurig has amazing customer service. The replacement happened fast too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: george75
Verified Purchase:Yes
Purchased this coffee maker about a year ago. Quit working so contacted Keurig and they sent me a replacement at no charge. 1 cup maker has allowed me to cut back on my coffee intake and on wasting a half a pot of brewed coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeeisgreat
Verified Purchase:Yes
Excellent customer service and felt really appreciated as a loyal customer. Replacement went quick and easy and will continue to be a customer in the future. Keep up the good work!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Candy57
Verified Purchase:Yes
K Supreme Plus is the worst Keurig I have ever purchased. None of the "features " work appropriately. Does not adjust strength or temperature, every cup tastes watery.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Features great, works great until it doesn’t
on February 3, 2023
Posted by: Kelloof
I love this product except that we seem to have to replace it every 15 months. Which is such a bummer. I just can’t bring myself to buy it again or even have it replaced as Keurig so generously has done. Typical problem is it just stops powering up. One day we go to use it and it just doesn't turn on. Happened similarly with this and small solo models too.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com