I am having issues the needles don't always puncture top causing water to leak on the sides. And not putting water through the pod.I never had these issues with older kuerig. I had over 10 years
My Keurig 2.0 started acting up so I decided to upgrade to the K supreme plus. So glad I did! Love the no wait time for brewing and the multi stream technology is amazing!
I could not be happier with the way Kuerig handled my problem. My new coffee machine just stopped working for no apparent reason. I called customer support and to my surprise they replaced my machine. I love Kuerig!!!
We bought this item for Christmas 2020 and It lasted just a short time.Hopefully the new one will last forever.The machine is great when working and I enjoy the way the coffee is being sprayed differently than the older machine.I wouldn't give up on the product!