Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
New K cup supreme: We’ve had the new unit for almost 2 weeks. We’re very pleased with the operation and the taste of our cake ups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ritad
Verified Purchase:Yes
Keurig customer service has been awesome. They help you through the process and they follow through on what they say to you. I appreciate all their efforts to help their customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mat D
Verified Purchase:Yes
Our K-Supreme Plus works great as we expected! Our recently purchased K-Supreme stopped working after approximately 8 months of use (no power). I contacted Keurig via phone and they were very helpful and made it so easy to get our replacement ordered. Very happy with Keurig's warranty coverage and expeditious replacement process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Need to recall
on March 29, 2021
Posted by: Rachelj85
I bought this model at Christmas and after a month it just stopped working ..
keurig Send me another one and again after 2 months of using it quit turning on!!
This model needs to be recalled!!
keurig Send me another one and again after 2 months of using it quit turning on!!
This model needs to be recalled!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
It's great when it works
on March 29, 2021
Posted by: Coffeeinthemorning
We have used keurigs for many years, when we replaced our last one with k supreme , it worked fine for about a week, then the water started going all over the pod and not through it. Sometimes we would get coffee, wasted so many popes which are expensive! Looked up a fix and found this is a common issue, the gaskets on the pins move up, they are hard to adjust and sharp, I don't want hit or miss coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 31, 2021
We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Bee Dorothy
Verified Purchase:Yes
Fast and kindly solve our problem. Function is perfect, easy and efficient for usage.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: hallie100
Verified Purchase:Yes
got this for my birthday in October, it broke in late February, called company they sent replacement within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dani222
Verified Purchase:Yes
Love new sleek design. Looks more updated. So much easier to fill the water reservoir with the handle. Like how we don’t have to wait for it to warm up in morning
I would recommend this to a friend!
Written by a customer while visiting keurig.com