Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jaja909090
Verified Purchase:Yes
We bought one a few months ago and loved it. One day it stopped working. The customer support was amazing. In a world where it feels impossible to talk to a person, Keurig responded to my email and I was able to talk to a real human. That alone makes me a customer for life. The product was under warranty and a replacement was sent within a week. Very impressed with Keurig's customer care.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Elyse T
Verified Purchase:Yes
While the customer service was very good the new machine they sent me isn’t working well either! I’m going to have to call again for a replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Albuquerque Scott
Verified Purchase:Yes
I purchased a Keurig for use in my home. During the descaling process the machine overheated and was not repairable. I had submitted the warranty card but couldn’t find the receipt. Keurig replaced the machine despite my being unable to locate the receipt. I appreciate that very much. I do encourage Keurig to fix the descaling process. I have two other Keurig’s and they all have descaling issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JFG1
Verified Purchase:Yes
My first two broke within months. Just died. This is my 2nd replacement. So I guess I'll cross my fingers.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Tottsie
Verified Purchase:Yes
This was replaced a few weeks ago do to an issue during the descaling process. I contact the company and within days I had a replacement. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karen Masters
Verified Purchase:Yes
Keurig has amazing customer service. The replacement happened fast too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: george75
Verified Purchase:Yes
Purchased this coffee maker about a year ago. Quit working so contacted Keurig and they sent me a replacement at no charge. 1 cup maker has allowed me to cut back on my coffee intake and on wasting a half a pot of brewed coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeeisgreat
Verified Purchase:Yes
Excellent customer service and felt really appreciated as a loyal customer. Replacement went quick and easy and will continue to be a customer in the future. Keep up the good work!
I would recommend this to a friend!
Written by a customer while visiting keurig.com