Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: bobknew
Verified Purchase:Yes
Third replacement unit - First two were K-Duo-Plus and both stopped dispensing accurate measures of coffee within 6 to 10 months. So I gave up on having one coffee maker on my counter and asked for a single brew machine. This brewer is producing a metallic taste in the brewed beverage.
The warranty repair/return process was a pain. Photos were not acceptable, must have HAND WRITTEN note, picture was blurry and file size was too large,,, and when I asked to escalate to a supervisor I was told they could not support my request. Anyway if I could do it all over again --- I would not!
The warranty repair/return process was a pain. Photos were not acceptable, must have HAND WRITTEN note, picture was blurry and file size was too large,,, and when I asked to escalate to a supervisor I was told they could not support my request. Anyway if I could do it all over again --- I would not!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: cyocam68
Verified Purchase:Yes
Very happy with the assistance we received from keurig customer service when we had a warranty replacement on our keurig machine. We received a new machine in just a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bb3845
Verified Purchase:Yes
Our second unit and we love the ease of use and the coffee it makes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Loris dude
Verified Purchase:Yes
One phone call, a few quick questions, and d a replacement was on the way. Great job.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jillbrowndesign
Verified Purchase:Yes
My Keurig stopped brewing. I did all the trouble shooting things and was unsuccessful in restoring the brewing function. I followed the email instructions for the replacement procedure and received and new coffee maker. I am happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RickHu999
Verified Purchase:Yes
The K-Supreme Plus Single Serving unit has given me excellent service for more than 2 years. It has proven reliable, easy to use, and offers flexible settings with the option for presets for favorite brews. Its design is compact and efficient and at a great value for price.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LaQ Maria
Verified Purchase:Yes
Quiet, lots of choices of size, strength, etc.
Easy to clean.
Fits under a cabinet.
Easy to clean.
Fits under a cabinet.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Juju grandma judy
Verified Purchase:Yes
I like my keurig makes good coffee and I like all the features
I would recommend this to a friend!
Written by a customer while visiting keurig.com