Love this when it works - However I am on my third one - replacement from Keurig company is great and easy to work with, just wish the unit would not keep stop working. Just received my second replacement and already get a slight smell of the motor burning so hopefully it doesn't quit altogether like the others.
I was very happy that Keurig replaced my coffee machine when we had a problem which couldn't be resolved. Their support staff was very helpful and made sure that all documentation was in order.
Thanks again for being a great coffee maker with outstanding service.
I ordered a replacement due to my K-Supreme Plus randomly not turning on at all. I received the replacement, but for some reason regardless of how many ounces we set to pour, it barely brews nearly that correct amount - leaving us with wasted K-Cups. I did not have this issue at all with my original Keurig.
This is my second coffee maker of this model and the kinks have not been worked out yet…it overheats and burns out the motor during the descaling process…I will be looking at a different brand of coffee maker now.
This was an exchange due to the fact that my original one stopped working. I have had the replacement for approximately a week and this one has ceased to operate.