Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Enjoy coffee after straining it!
on January 26, 2023
Posted by: Elezli
I had a Keurig for 10 yrs ,no issues! It finally gave way and started leaking water. I bought one months ago and immediately had issues,called Keurig and after taking a video,etc they replaced it. This is the 5th time using it and it ruins my pods.Piece of junk,don’t even know if I want to try for ’third times a charm’ ?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Myboops
Verified Purchase:Yes
Not thrilled that it broke so quickly but was very impressed that it was replaced with not to much hassle. It is such a pleasure to get a nice cup of coffee without it splashing all over again. I will continue to keep buying kuerig as long as their customer service continues to stand behind their products. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Five pins make a different coffee and I appreciate
on January 26, 2023
Posted by: Anonymous
Verified Purchase:Yes
I got my coffee maker a year ago Christmas and they took care of me and I appreciate it very much
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keurig Understands
Verified Purchase:Yes
I had my K-Supreme Plus Single Serve Coffee Maker for almost a year when it malfunctioned. I called on a Saturday morning at 7:45 a.m. and spoke with customer service. She guided me through steps to address the issues to no avail. She checked the serial number that had an expired warranty but they replaced the coffee maker anyway because I had the receipt and provided what they needed. I emailed a copy of the receipt and photos on a Monday and had a new coffee pot before the end of the week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rode
Verified Purchase:Yes
Very pleased with the replacement. Better yet that Kerrigan stands behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AM36
Verified Purchase:Yes
I called because my Keurig stopped working. They sent me an email had me take a couple of pictures and I received my new one in 4 days!!!! Best experience EVER!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Heartfelt1
Verified Purchase:Yes
After receiving my new keurig a week ago, I set it up per instructions, and very disappointed, I have n oder in the water when it makes coffee n hot water for tea. Plus after making a cup of coffee the next cup has grinds in the bottom of the cup.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: 2together
Verified Purchase:Yes
We enjoy our Keurig, however dealing with customer service leaves something to be desired. They should make it so you can change the payment option online.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 31, 2023
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. If you need any further assistance, please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com