Love this as you can set 3 special settings for 3 people! 3 brew strengths and 3 heat settings to choose from! Not to mention a large water reservoir! Simply love it!
I bought 6-months ago, had an issue which was quickly resolved and a replacement coffee maker was sent to me. What I like most is this fits perfectly on my counter next to a wall and takes up less space than previous Keurig coffee makers. Very grateful for the replacement, shipped quickly!
This is just another in a long line of Keurig's I've had but far and away the best! I love that I don't need to wait forever for it to heat up in the morning. Love the great selection of sizes and strengths AND the awesome feature that allows me to keep up to 3 favorites. That being said I am confused and dismayed that the machine did not come with clear descaling instructions. I had to spend a lot of time searching for directions online and found them but can not understand why such instructions would not be provided with the machine.
Purchased the unit with the multi stream and wish I didn't. Very slow and would like it to fill 16oz or a travel mug, very disappointed. Taste seems the same to me as the old. I also could not descale the unit so Keuring sent another, just disappointed. I will say Keurig did stand by the product and send me another one, they are outstanding.
Very happy with the warranty service that I received. I really like this model, I can get a nice hot fresh tasting cup of coffee when I want it. Being able to set the temperature, and strength is a great feature. I was actually told to start with that I wouldn't be able to get the same model, that it was no longer available. I was very happy to find out that I would get an exact replacement after all. Thanks again!