Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Richards unit
Verified Purchase:Yes
Wife bought the first one at Christmas, lasted 4 days before smoke came out of unit, returned to place where it was purchased. The second lasted 2 months before it took a dump.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Yo in Oregon
Verified Purchase:Yes
So easy to fill and I like being able to program each cup. Takes up less counter space too.
Very user friendly!
Very user friendly!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Glenda 1950
Verified Purchase:Yes
This was a replacement coffee maker. Wonderful! Nice new design too!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LACoffee
Verified Purchase:Yes
Love the footprint on the counter and variety of personal preference saved coffee. Big oversized water storage tank
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: soozi
Verified Purchase:Yes
This was a warranty replacement that was so easy to do.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Short Life.
on April 5, 2021
Posted by: keruiglessindiana
We bought one in Dec 2020 a month later no power they shipped us a new one under warranty. That one wouldn't even brew a cup had to call and get another one, it lasted 45 days and just died this am, I think this unit style is flawed. We will try another style of Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 6, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Posted by: dmch
Verified Purchase:Yes
Great Keurig coffee maker. Love the way different coffee tems and strength can bet set.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gary D
Verified Purchase:Yes
I am very happy with the new features of the new style brewer. That is the reason I replaced my older Keurig, that I had used everyday for years. So when it shut off on me and would not turn back on, I was upset. I had it for about 4 months before it gave me a problem. I thought I was in for a fight over warranty. I could not have been more wrong. The customer service was above outstanding. I called and explained what had happened, and within fifteen minutes there was a new brewer heading my way. I received it in 3 days and was back to great coffee once again. The new machine seems to be doing well for the couple of weeks I have had it. I think my troubles with it are in the past. Thank you Keurig, for valuing your customers time, standing behind your products. I truly wish other companies would perform customer service this way. What a beautiful world it would be....
I would recommend this to a friend!
Written by a customer while visiting keurig.com