Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Davidknow
Verified Purchase:Yes
The people were great to deal with in handling my warranty claim. They were fast and helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CMJ1970
Verified Purchase:Yes
I had the best experience with the Customer Service with Keurig. They fixed the issue I had with my Keurig, and sent a full replacement. I was very impressed with the prompt response of correcting the issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dennis j
Verified Purchase:Yes
Excellent customer service! Definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FourPitas
Verified Purchase:Yes
Love this when it works - However I am on my third one - replacement from Keurig company is great and easy to work with, just wish the unit would not keep stop working. Just received my second replacement and already get a slight smell of the motor burning so hopefully it doesn't quit altogether like the others.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BobAl
Verified Purchase:Yes
I was very happy that Keurig replaced my coffee machine when we had a problem which couldn't be resolved. Their support staff was very helpful and made sure that all documentation was in order.
Thanks again for being a great coffee maker with outstanding service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jgdrthhhhgd
Verified Purchase:Yes
Thank you for making it so easy to get my replacement unit , and for rushing it to us.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobby108
Verified Purchase:Yes
I ordered a replacement due to my K-Supreme Plus randomly not turning on at all. I received the replacement, but for some reason regardless of how many ounces we set to pour, it barely brews nearly that correct amount - leaving us with wasted K-Cups. I did not have this issue at all with my original Keurig.
Written by a customer while visiting keurig.com
Posted by: KGRS
Verified Purchase:Yes
This is my second coffee maker of this model and the kinks have not been worked out yet…it overheats and burns out the motor during the descaling process…I will be looking at a different brand of coffee maker now.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com